News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19 » Con artists http://www.newsfromcrystalpalace.co.uk Wed, 23 Oct 2013 14:49:27 +0000 en-US hourly 1 FIREWORKS AT BROCKWELL PARK http://www.newsfromcrystalpalace.co.uk/fireworks-brockwell-park/ http://www.newsfromcrystalpalace.co.uk/fireworks-brockwell-park/#comments Wed, 23 Oct 2013 14:04:26 +0000 jerrygreen85 http://www.newsfromcrystalpalace.co.uk/?p=874 Brockwell Park is the new home for Lambeth’s annual fireworks display Lambeth’s 2013 fireworks display will take place in Brockwell Park on Tuesday November 5th  and not Clapham Common as originally planned. Lambeth council say it has confirmed Brockwell Park as the venue for the annual fireworks display after careful consideration of the impact of holding a major event on local transport routes around Clapham during the evening rush hour. Major roads affected by the event include the South Circular road and red routes around Clapham Common. Over 100,000 people are expected to attend the event. Brockwell Park will host what Lambeth are calling a “spectacular display” of fireworks created by the team responsible for the London 2012 Olympics fireworks show. Other activities at the event in Brockwell Park on Tuesday November 5th will include a funfair, stalls, music, food outlets and fully-licensed bars. The event is free of charge for local residents and visitors to attend. This year, for the first time, people attending the fireworks’ display will be asked to make a voluntary donation which will be used to fund next year’s event by making a donation online or at the event. This follows a voluntary donation initiative at the 2013 Lambeth Country Show Lambeth’s annual fireworks event begins at 5pm and finishes at 10pm  More information on; http://www.lambeth.gov.uk/Services/Environment/ParksGreenSpaces/EventsInParks/Fireworks.htm Lambeth advise everyone attending should check; http://www.tfl.gov.uk to plan their journey to and from Brockwell Park. Southwark Council urges women to be ‘breast aware’ this October Women in Southwark are being reminded to regularly check their breasts and report any unusual changes to their GP as part of October’s Breast Cancer Awareness month. Female residents in Southwark aged between 50 and 70, who are registered with a GP, should receive an invitation to a free breast screening every three years. Although breast screening is estimated to save around 1,300 lives per year, take up by eligible women in Southwark is currently at just 63 per cent, lower than the national average of 77 per cent and even lower than the London average of 69.3 per cent. Women under the age of 50 will not automatically be invited for a breast screening unless they are recognised as having a higher risk of developing breast cancer, such as through a faulty gene or family history of the disease. However, advice is available on how to spot the five signs of breast cancer and how to check your breasts. Catherine McDonald, cabinet member responsible for health, said: “Breast cancer is the most common cancer in women in the UK but the number of deaths is falling dramatically thanks to better awareness, early detection and more advanced treatments. “I would strongly encourage women to take up their breast screening opportunity and if you haven’t received an invitation and you think you should have please visit your GP. “All women should be aware of any changes to their breasts and make an appointment with their doctor if they have any concerns. If you are not yet registered with a GP, why not register now.” For more information on breast cancer awareness visit www.breastcancercare.org.uk For advice on how to checks your own breasts go to the website at http://www2.breastcancercare.org.uk/publications/breast-health/taking-care-your-breasts-mini-guide-bcc211 WOMAN WHO BEFRIENDED VULNERABLE OAP STOLE £92,000… A vulnerable woman was coned out of more than £92,00 by a woman who had power of asttorney. On Monday, October 14th at Croydon crown court and following a wide ranging safeguarding investigation by Bromley council and Scotland Yard’s special investigation branch, a woman who was a friend of one of the Council’s vulnerable clients, was found guilty on 14 counts of stealing. The defendant did not work for the council but had befriended the client and carried out the theft in her role as power of attorney.  She received a custodial sentence of over four years. The woman, aged 64 who lives in Eastbourne, had pleaded not guilty to the charges but following the jury’s deliberations was found guilty on all counts of stealing what amounted to over £92,000. The safeguarding investigation began in 2008 when concerns were raised with the council about the woman’s role as power of attorney. The council’s safeguarding and audit teams worked together and with the police to unearth evidence, determined to bring a successful prosecution. A Bromley council spokesperson said: “A key priority for Bromley Council is safeguarding vulnerable residents who can fall victim to abuse, including financial abuse.” Cllr Robert Evans, executive councillor for care services, said: “The council has been advised the defendant has made a payment of £50,000 to the victim of financial abuse during the first week of October 2013, with arrangements being put in place for the remainder of the monies to be repaid.” If you have any concerns about an elderly or vulnerable adult’s safety please call Bromley council on 0208 461 7777, Minicom 0208 464 7350.  For an out of hours emergency call 020 8464 4848 (Source: Bromley council press release) …while trading standards help put man in prison for money laundering Bromley Trading Standards has brought another successful prosecution for money laundering following a scam carried out on an 89-year-old man from St Paul’s Cray. On Tuesday 15 October 2013, a 23-year-old man from East London, attended Croydon crown court by video link from HMP Pentonville and pleaded guilty to two charges under the Proceeds of Crime Act 2002. He was sentenced to 15 weeks in custody – his guilty plea reducing the sentence from 20 weeks. The case was brought following a tip off from a local bank in February 2012. The Nationwide building society in High Street Bromley, contacted trading standards rapid response team when an elderly customer had come into the bank to withdraw £3,000 cash from his savings account in order to pay for drainage work at his property. This was the second withdrawal as the client had withdrawn £4,000 cash the previous day. Trading standards officers attended the bank and were introduced to the 89 year old man. The […]

The post FIREWORKS AT BROCKWELL PARK appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
Brockwell Park is the new home for Lambeth’s annual fireworks display

Lambeth’s 2013 fireworks display will take place in Brockwell Park on Tuesday November 5th  and not Clapham Common as originally planned.

Lambeth council say it has confirmed Brockwell Park as the venue for the annual fireworks display after careful consideration of the impact of holding a major event on local transport routes around Clapham during the evening rush hour.

Major roads affected by the event include the South Circular road and red routes around Clapham Common. Over 100,000 people are expected to attend the event.

Brockwell Park will host what Lambeth are calling a “spectacular display” of fireworks created by the team responsible for the London 2012 Olympics fireworks show.

Other activities at the event in Brockwell Park on Tuesday November 5th will include a funfair, stalls, music, food outlets and fully-licensed bars. The event is free of charge for local residents and visitors to attend.

This year, for the first time, people attending the fireworks’ display will be asked to make a voluntary donation which will be used to fund next year’s event by making a donation online or at the event. This follows a voluntary donation initiative at the 2013 Lambeth Country Show

Lambeth’s annual fireworks event begins at 5pm and finishes at 10pm  More information on; http://www.lambeth.gov.uk/Services/Environment/ParksGreenSpaces/EventsInParks/Fireworks.htm

Lambeth advise everyone attending should check; http://www.tfl.gov.uk to plan their journey to and from Brockwell Park.

Southwark Council urges women to be ‘breast aware’ this October

Women in Southwark are being reminded to regularly check their breasts and report any unusual changes to their GP as part of October’s Breast Cancer Awareness month.

Female residents in Southwark aged between 50 and 70, who are registered with a GP, should receive an invitation to a free breast screening every three years.

Although breast screening is estimated to save around 1,300 lives per year, take up by eligible women in Southwark is currently at just 63 per cent, lower than the national average of 77 per cent and even lower than the London average of 69.3 per cent.

Women under the age of 50 will not automatically be invited for a breast screening unless they are recognised as having a higher risk of developing breast cancer, such as through a faulty gene or family history of the disease. However, advice is available on how to spot the five signs of breast cancer and how to check your breasts.

Catherine McDonald, cabinet member responsible for health, said: “Breast cancer is the most common cancer in women in the UK but the number of deaths is falling dramatically thanks to better awareness, early detection and more advanced treatments.

“I would strongly encourage women to take up their breast screening opportunity and if you haven’t received an invitation and you think you should have please visit your GP.

“All women should be aware of any changes to their breasts and make an appointment with their doctor if they have any concerns. If you are not yet registered with a GP, why not register now.”

For more information on breast cancer awareness visit www.breastcancercare.org.uk

For advice on how to checks your own breasts go to the website at http://www2.breastcancercare.org.uk/publications/breast-health/taking-care-your-breasts-mini-guide-bcc211

WOMAN WHO BEFRIENDED VULNERABLE OAP STOLE £92,000…

A vulnerable woman was coned out of more than £92,00 by a woman who had power of asttorney.

On Monday, October 14th at Croydon crown court and following a wide ranging safeguarding investigation by Bromley council and Scotland Yard’s special investigation branch, a woman who was a friend of one of the Council’s vulnerable clients, was found guilty on 14 counts of stealing.

The defendant did not work for the council but had befriended the client and carried out the theft in her role as power of attorney.  She received a custodial sentence of over four years.

The woman, aged 64 who lives in Eastbourne, had pleaded not guilty to the charges but following the jury’s deliberations was found guilty on all counts of stealing what amounted to over £92,000.

The safeguarding investigation began in 2008 when concerns were raised with the council about the woman’s role as power of attorney. The council’s safeguarding and audit teams worked together and with the police to unearth evidence, determined to bring a successful prosecution.

A Bromley council spokesperson said: “A key priority for Bromley Council is safeguarding vulnerable residents who can fall victim to abuse, including financial abuse.”

Cllr Robert Evans, executive councillor for care services, said: “The council has been advised the defendant has made a payment of £50,000 to the victim of financial abuse during the first week of October 2013, with arrangements being put in place for the remainder of the monies to be repaid.”

If you have any concerns about an elderly or vulnerable adult’s safety please call Bromley council on 0208 461 7777, Minicom 0208 464 7350.  For an out of hours emergency call 020 8464 4848 (Source: Bromley council press release)

…while trading standards help put man in prison for money laundering

Bromley Trading Standards has brought another successful prosecution for money laundering following a scam carried out on an 89-year-old man from St Paul’s Cray.

On Tuesday 15 October 2013, a 23-year-old man from East London, attended Croydon crown court by video link from HMP Pentonville and pleaded guilty to two charges under the Proceeds of Crime Act 2002. He was sentenced to 15 weeks in custody – his guilty plea reducing the sentence from 20 weeks.

The case was brought following a tip off from a local bank in February 2012. The Nationwide building society in High Street Bromley, contacted trading standards rapid response team when an elderly customer had come into the bank to withdraw £3,000 cash from his savings account in order to pay for drainage work at his property.

This was the second withdrawal as the client had withdrawn £4,000 cash the previous day. Trading standards officers attended the bank and were introduced to the 89 year old man.

The OAP told how he had been cold called the day before by a man who claimed that his uncle lived in a house to the rear of Mr Hayden’s property.

He said that his uncle was having trouble with his drains and that they had identified the problem as being in the section of drain that ran through the OAP;s garden. He then asked for £4000 towards the cost of repairs.

The OAP agreed to pay and withdrew the money from his account. A short time later he was again telephoned by the man who sent a young man to collect the package.

The OAP received another telephone call from the man asking for a further £3,000 cash and he went back to the Nationwide which is when trading standards became involved.

Officers accompanied him home and following a number of calls from the mysterious ‘Mr Davis’ asking if he had the money, the 23 year old man arrived. Trading standards officers confronted him and police were called. He was arrested and later charged with money laundering offences.

He failed to appear at any court hearing and was eventually tracked down after being arrested for another matter.

If you are approached at home by builders or you notice something suspicious in your road, please contact Bromley’s trading standards rapid response team on 07903 852090. (Source: Bromley council press release)

Youth Council gets people talking about mental wellbeing

Bromley Youth Council has launched its manifesto campaign to encourage young people to talk about mental health issues by manning an information stand in Intu Bromley.

Research for the campaign highlighted that young people recognised adolescence can be a confusing, pressurised time with many finding themselves in difficult and stressful family situations as well as coping with the pressures that all teenagers face such as exams, relationships, growing up and moving on in life.

They were keen to examine issues which can affect mental health and wellbeing in young people and to raise the profile of these ‘life events’ and the possible impact they may have.

Many myths and misinformation about mental health exist and young people did not necessarily know where to go for advice or help. In addition, they were concerned that by speaking out, they might be judged and people would make assumptions about them.

Bromley Youth Council have made a video to address these points which will available to secondary schools to use as part of their PSHE sessions. A handy wallet-size leaflet called ‘Open your mind’, also masterminded by the young people themselves and handed out on the day, contains tips on how to achieve mental wellbeing.

More information and help is available at: www.bromley-y.org.uk (Bromley Y website)

New code of practice to tackle stolen goods

A new code of practice has been launched by Lewisham council and Lewisham police to tackle the sale of stolen goods in the borough.

The new scheme will see second-hand retailers – in particular money loan stores and mobile phone kiosks – targeted to sign up to a voluntary code of practice which will increase security measures around the buying and selling of second-hand goods like mobile phones, jewellery, game consoles, iPads and laptops.

Under the code, retailers will have to carry out proper checks when purchasing second-hand goods from members of the public; ensuring that two forms of photographic identification are asked for, checked and recorded accurately.

This will enable the police to identify lost and stolen goods and make it harder for thieves to sell-on stolen goods.

Retailers that sign up to the scheme will be able to verify if goods have been reported lost or stolen by checking them against the details held on the  CheckMend website.

For each check carried out, the retailer will receive a certificate to confirm that the goods were checked with CheckMend.

Officers from the National Mobile Phone Crime Unit, Lewisham police with support from Lewisham council’s trading standards service, will be visiting traders across Lewisham in October to endorse and implement the scheme.

79 per cent of crimes go unsolved in London

New research shows that police are solving less crime since Boris Johnson became Mayor and that London is well below the UK average for solved crime, say Labour members of the London Assembly.

In London 21 per cent were solved in 2012/13 compared to the UK average of 27 pc. This amounts to 606,531 unsolved crimes in London last year.

There has been a rise in certain types of crime in London this year including:

13 per cent rise in murder

5 per cent rise in sexual offences

40 per cent rise in GBH

London Assembly Labour group policing and crime spokeswoman Joanne McCartney (Enfield and Haringey) said: “It is shocking that overall reported crime is down yet the number of unsolved crimes in London is only at 21 per cent.

“Boris talks big about reported crime going down, but so far he has ignored that the number of crimes actually solved on his watch has plummeted.

“Compared to the average in England and Wales, London is trailing on the number of crimes solved where we should be setting the gold standard.

“Since May 2010, in London the number of PCs has been reduced by 8 pc  and PCSOs by 48 pc. Boris talks about getting more bobbies on the beat but the figures clearly show this is not happening.

“This proves Boris can’t have his cake and eat it. “If you cut the police budget by as much as the Government has then there will be repercussions. “Victim satisfaction in London is lower than elsewhere in the UK and this is not acceptable. “The Mayor must act now.”

All figures have been produced from the London Datastore: http://data.london.gov.uk/

(Source: London Assembly Labour group press release)

Recycle those electrical items

Lewisham WEEE Week (Waste Electrical and Electronic Equipment) is back from 21 to 25 October 2013.

Residents are encouraged to recycle all unwanted small electrical appliances such as stereos, toasters, hairdryers, irons and microwaves. The aim is to exceed last year’s collected two tonnes of waste.

Find out more about what and where you can recycle your electronic equipment.

Contact: Recycling Wearside Service Centre, Wearside Road SE13 7EZ Tel: 020 8314 7171 Fax: 020 8314 3479

Email:[email protected]

http://recycleforlewisham.com/

(Source: Lewisham council press release)

The post FIREWORKS AT BROCKWELL PARK appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/fireworks-brockwell-park/feed/ 0
NEW CREDIT CARD SCAM WARNING http://www.newsfromcrystalpalace.co.uk/new-credit-card-scam-warning/ http://www.newsfromcrystalpalace.co.uk/new-credit-card-scam-warning/#comments Mon, 05 Aug 2013 15:21:59 +0000 jerrygreen85 http://www.newsfromcrystalpalace.co.uk/?p=767 Bromley trading standards are warning residents to be on their guard against credit card criminals out to trick members of the public of their cards and vital banking information after a resident told how she was duped by criminals who pretended to be calling from the Apple store in Bluewater.   The unsuspecting member of the public was told two young lads were using a clone of her credit card to try to buy expensive ‘i’ phones. The caller said the lads had fled when challenged but the store had called the police and that she should now telephone her bank.  The caller reassured the resident the call was genuine by getting her to hang up and telephone her bank for confirmation.   Rob Vale head of Bromley trading standards said: “The scam works by the criminal caller staying on the line and then answering the new call, tricking the victim into believing they are on a new call to their bank. “The fraudster will then either ask the person for their PIN number or ask them to key their PIN into their telephone keypad before saying the bank will be sending a courier to collect the card. “Needless to say the courier will be part of the scam with the criminals ending up with the credit card and PIN number.   Bromley’s  executive councillor for public protection, Cllr Tim Stevens added, “This is a variation on the “courier scam” and residents should remain suspicious of any call that requests personal banking information. “Criminals are continuing to become highly sophisticated in their attempts to trick consumers into giving this information away”.   If you wish to discuss any form of scam please contact the Citizens Advice Bureau helpline on 08454 040506.

The post NEW CREDIT CARD SCAM WARNING appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
Bromley trading standards are warning residents to be on their guard against credit card criminals out to trick members of the public of their cards and vital banking information after a resident told how she was duped by criminals who pretended to be calling from the Apple store in Bluewater.
 
The unsuspecting member of the public was told two young lads were using a clone of her credit card to try to buy expensive ‘i’ phones. The caller said the lads had fled when challenged but the store had called the police and that she should now telephone her bank.  The caller reassured the resident the call was genuine by getting her to hang up and telephone her bank for confirmation.
 
Rob Vale head of Bromley trading standards said: “The scam works by the criminal caller staying on the line and then answering the new call, tricking the victim into believing they are on a new call to their bank.
“The fraudster will then either ask the person for their PIN number or ask them to key their PIN into their telephone keypad before saying the bank will be sending a courier to collect the card.
“Needless to say the courier will be part of the scam with the criminals ending up with the credit card and PIN number.
 
Bromley’s  executive councillor for public protection, Cllr Tim Stevens added, “This is a variation on the “courier scam” and residents should remain suspicious of any call that requests personal banking information. “Criminals are continuing to become highly sophisticated in their attempts to trick consumers into giving this information away”.
 
If you wish to discuss any form of scam please contact the Citizens Advice Bureau helpline on 08454 040506.

The post NEW CREDIT CARD SCAM WARNING appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/new-credit-card-scam-warning/feed/ 0
ZERO TOLERANCE TO DRINKING AND BEGGING – and there’s ANOTHER bank phone scam warning http://www.newsfromcrystalpalace.co.uk/zero-tolerance-to-drinking-and-begging-and-theres-another-bank-phone-scam-warning/ http://www.newsfromcrystalpalace.co.uk/zero-tolerance-to-drinking-and-begging-and-theres-another-bank-phone-scam-warning/#comments Fri, 19 Jul 2013 14:46:59 +0000 jerrygreen85 http://www.newsfromcrystalpalace.co.uk/?p=724 A HARD-HITTING campaign to tackle street drinking and begging is to be launched in Croydon town centre. The one-month campaign, which runs until Wednesday 7 August, is taking action against offenders who harass the public for money, or act antisocially, by making a drunken disturbance. During the month of action, a number of issues will be addressed, including improved information-sharing regarding certain individuals. This information will be used to develop a top-10 offenders list of beggars and street drinkers. anti-social behaviour (ASB) enforcement action will then be taken against them through enforcement of the dispersal zone in the town centre and applications for asbos (anti-social behaviour orders) for any persistent ASB offenders. Acting chief inspector Pete McGarry, leading the policing side of the operation, said: “Our officers will target those who are begging, drinking in no-alcohol zones or causing antisocial behaviour. “We will either arrest those breaking the law, or confiscate their alcohol. “We will also be collecting information and intelligence on persistent offenders and will apply for antisocial behaviour orders where appropriate. “Those in genuine need have the opportunity to get support, food and shelter from various agencies, so there is no need for them to beg on the streets and cause a real nuisance to other people – we will not tolerate this.” The scheme has been launched by The Safer Croydon Partnership and Croydon Business Improvement District Bid). Cllr Simon Hoar, cabinet member for community safety, said: “Street begging and drinking has to stop. “It increases the fear of crime for residents, visitors and commuters, and puts off potential investors. “We will work together to tackle these problems and to help these people to get off the streets.” Croydon Bid chief executive Matthew Sims said: “The safety and well-being of all those who work, live, visit and do business here is paramount and Croydon Bid is pleased to be supporting this important initiative. “It’s vital that our town centre is regarded as a safe, pleasant and comfortable environment by all who use it if we’re to ensure that Croydon continues to attract and retain the level of investment required from both consumers and businesses to enable the local economy to thrive.” Outreach agencies, including Thames Outreach and Westminster Drugs Project are working alongside the partners to help offenders and to deter them from returning to the town centre. This work will continue beyond the campaign with day provision, access to treatment and support services planned.  Work will also be done with licensees selling high-strength lagers/ciders to encourage responsible retail sales. The Safer Croydon Partnership works to cut crime, help neighbourhoods fight disorder and reduce reoffending. www.croydon.gov.uk/community/safercroydon/safer-croydon‎ Croydon Town Centre Business Improvement District (BID) is focused on improving Croydon’s competitive position, making it more welcoming to businesses, employees, residents, visitors and shoppers alike. www.croydonbid.com (Source: Croydon council press release) POLICE RE-ISSUE SCAM WARNING AFTER SPATE OF FURTHER FRAUDS BROMLEY POLICE are reissuing their warning regarding “Courier Scams” – a fraud that is mainly targeting the elderly and vulnerable – after a spate of such frauds across the borough in the last week. Detective Inspector Louise Knipe from Bromley Police’s CID said: “These courier fraudsters put a huge amount of time and effort into being convincing because for them the pay-off is immense. “We want people to question even truly genuine sounding calls and, most importantly, remember police and banks will never ask for your PIN or bank card, so you should never give these away. “They will also never ask for money or send a courier to collect a card. “Police and banks will never ask for your PIN or bank card, so you should never give these away”. These fraudsters often ask victims to ring their bank or the police, however, the fraudster keeps the telephone line open so even though the person has called the number for their bank or the police, the call does not go through. Instead they are unknowingly connected straight back to the fraudster. If you do receive such a call, hang the phone up immediately”. Scam method: ■ Elderly/vulnerable members of the public have been receiving unsolicited telephone calls from fraudsters purporting to be from the police or their bank. ■ A fraudster will ring a member of the public, claiming to be from their bank (or in some cases claiming to be the police), stating that their systems have spotted a fraudulent payment on their card or that their card is due to expire and needs to be replaced. ■ The person may be asked to ring the bank back using the phone number printed on the back of their bank card. This helps to convince the person that the call is genuine. ■ However, the fraudster has kept the telephone line open so even though the person has called the bank, the call does not go through. Instead they are unknowingly connected straight back to the fraudster. ■ The fraudster then gains the person’s trust by pretending to be from the bank and seeming to offer assistance. In many cases the person is asked to provide their full bank card details and key in their PIN so that their existing card can be “cancelled” and their new one “activated” or “authorised.” The fraudster will then explain that the bank will need to collect the card. ■ The fraudster will then attend the person’s address or send an innocent courier company driver to collect the card and sometimes provide them with a “replacement” card which is subsequently found to be fake. ■ Therefore, the fraudster has obtained the person’s name, address, full bank details, the card itself and the PIN. The bank cards are then used fraudulently without the victim’s knowledge. Variations: ■ Fraudsters pretending to be from the police cold calling members of the public claiming to be from the Economic Crime Department and that the person’s bank account has been compromised by criminals. The fraudster suggests that the person should transfer their bank balance into a “safe” police […]

The post ZERO TOLERANCE TO DRINKING AND BEGGING – and there’s ANOTHER bank phone scam warning appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
A HARD-HITTING campaign to tackle street drinking and begging is to be launched in Croydon town centre.
The one-month campaign, which runs until Wednesday 7 August, is taking action against offenders who harass the public for money, or act antisocially, by making a drunken disturbance.
During the month of action, a number of issues will be addressed, including improved information-sharing regarding certain individuals.
This information will be used to develop a top-10 offenders list of beggars and street drinkers. anti-social behaviour (ASB) enforcement action will then be taken against them through enforcement of the dispersal zone in the town centre and applications for asbos (anti-social behaviour orders) for any persistent ASB offenders.
Acting chief inspector Pete McGarry, leading the policing side of the operation, said: “Our officers will target those who are begging, drinking in no-alcohol zones or causing antisocial behaviour.
“We will either arrest those breaking the law, or confiscate their alcohol. “We will also be collecting information and intelligence on persistent offenders and will apply for antisocial behaviour orders where appropriate.
“Those in genuine need have the opportunity to get support, food and shelter from various agencies, so there is no need for them to beg on the streets and cause a real nuisance to other people – we will not tolerate this.”
The scheme has been launched by The Safer Croydon Partnership and Croydon Business Improvement District Bid).
Cllr Simon Hoar, cabinet member for community safety, said: “Street begging and drinking has to stop. “It increases the fear of crime for residents, visitors and commuters, and puts off potential investors.
“We will work together to tackle these problems and to help these people to get off the streets.”
Croydon Bid chief executive Matthew Sims said: “The safety and well-being of all those who work, live, visit and do business here is paramount and Croydon Bid is pleased to be supporting this important initiative.
“It’s vital that our town centre is regarded as a safe, pleasant and comfortable environment by all who use it if we’re to ensure that Croydon continues to attract and retain the level of investment required from both consumers and businesses to enable the local economy to thrive.”
Outreach agencies, including Thames Outreach and Westminster Drugs Project are working alongside the partners to help offenders and to deter them from returning to the town centre.
This work will continue beyond the campaign with day provision, access to treatment and support services planned.  Work will also be done with licensees selling high-strength lagers/ciders to encourage responsible retail sales.
The Safer Croydon Partnership works to cut crime, help neighbourhoods fight disorder and reduce reoffending.
www.croydon.gov.uk/community/safercroydon/safer-croydon‎ Croydon Town Centre Business Improvement District (BID) is focused on improving Croydon’s competitive position, making it more welcoming to businesses, employees, residents, visitors and shoppers alike. www.croydonbid.com (Source: Croydon council press release)
POLICE RE-ISSUE SCAM WARNING AFTER SPATE OF FURTHER FRAUDS
BROMLEY POLICE are reissuing their warning regarding “Courier Scams” – a fraud that is mainly targeting the elderly and vulnerable – after a spate of such frauds across the borough in the last week.
Detective Inspector Louise Knipe from Bromley Police’s CID said: “These courier fraudsters put a huge amount of time and effort into being convincing because for them the pay-off is immense. “We want people to question even truly genuine sounding calls and, most importantly, remember police and banks will never ask for your PIN or bank card, so you should never give these away. “They will also never ask for money or send a courier to collect a card.
“Police and banks will never ask for your PIN or bank card, so you should never give these away”.
These fraudsters often ask victims to ring their bank or the police, however, the fraudster keeps the telephone line open so even though the person has called the number for their bank or the police, the call does not go through. Instead they are unknowingly connected straight back to the fraudster.
If you do receive such a call, hang the phone up immediately”.
Scam method:
■ Elderly/vulnerable members of the public have been receiving unsolicited telephone calls from fraudsters purporting to be from the police or their bank.
■ A fraudster will ring a member of the public, claiming to be from their bank (or in some cases claiming to be the police), stating that their systems have spotted a fraudulent payment on their card or that their card is due to expire and needs to be replaced.
■ The person may be asked to ring the bank back using the phone number printed on the back of their bank card. This helps to convince the person that the call is genuine.
■ However, the fraudster has kept the telephone line open so even though the person has called the bank, the call does not go through. Instead they are unknowingly connected straight back to the fraudster.
■ The fraudster then gains the person’s trust by pretending to be from the bank and seeming to offer assistance. In many cases the person is asked to provide their full bank card details and key in their PIN so that their existing card can be “cancelled” and their new one “activated” or “authorised.” The fraudster will then explain that the bank will need to collect the card.
■ The fraudster will then attend the person’s address or send an innocent courier company driver to collect the card and sometimes provide them with a “replacement” card which is subsequently found to be fake.
■ Therefore, the fraudster has obtained the person’s name, address, full bank details, the card itself and the PIN. The bank cards are then used fraudulently without the victim’s knowledge.
Variations:
■ Fraudsters pretending to be from the police cold calling members of the public claiming to be from the Economic Crime Department and that the person’s bank account has been compromised by criminals. The fraudster suggests that the person should transfer their bank balance into a “safe” police account.
■ Fraudsters pretending to be from the police attending people’s addresses and retrieving the person’s card and PIN.
■ Members of the public receiving letters on bank headed paper informing them that their account has been the subject of a fraud. The letter advises them to transfer their funds to a “safe” account and that an official will be in contact to provide them with a new card and PIN.
■ Fraudsters contacting members of the public requesting them to cut their cards in half because their account has been compromised. They are then asked to post the cut card to an address where fraudsters simply tape the card together again and can use the details to commit fraud.
Prevention Advice: If you receive such a call end it immediately.
Please be aware of the following:
■ Your bank will never attend your home
■ Your bank and the police will never collect your bank card
■ Your bank and the police will never ask for your PIN
Reporting Advice: In an emergency dial 999. Please ensure that the line is clear and has a dialling tone before ringing.
(Sources: Metropolitan Police Service; Bromley Cllr Tom Papworth (Lib Dem Crystal Place ward) on Virtual Norwood)
POOREST AREAS HAVE HIGHEST POLLUTION LEVELS
“London’s silent killer causes over 4,000 premature deaths each year”
Official emissions figures show the poorest parts of London suffer with the highest levels of pollution. Now London Assembly Labour group environment spokesperson Murad Qureshi has called on Mayor of London Boris Johnson to take urgent action to tackle poor air quality in London’s poorest areas.
“London has failed to meet the legal requirements for lowering emissions along with Manchester, Glasgow and Birmingham” said a Labour group statement. “The Supreme Court ruled last month that Britain was in breach of EU law on NO2 emissions from exhausts. “London continues to have the highest levels of nitrogen dioxide (NO2) of any capital in Europe and the government could be subject to fines if it does not act” he said.
“When it comes to air pollution Boris has his head stuck firmly in the sand. “Poor air quality is London’s silent killer, causing over 4,000 premature deaths each year, with as much as eight per cent of deaths in some London boroughs due to poor air quality. “In the face of this crisis, the Mayor has consistently dithered and kicked action into the future for the next Mayor to deliver.
“Earlier this year he announced a policy for introducing an ultra low emissions zone in central London in 2020. “Not only would this be too little too late, in reality he has been unable to provide any details of this policy because he had not undertaken a feasibility study of his own announcement. “This is grandiose – yet hollow – rhetoric.
Top 20 worst roads for nitrogen dioxide (NO2) tonnes per kilometre in 2012 can be found here: http://cleanairinlondon.org/wp-content/uploads/CAL-242-Top-20-worst-NO2-tonnes-per-km-in-2012_Final-draft-230613.pdf
Top 20 worst roads for dangerous airborne particles (PM2.5) tonnes per kilometre in 2012 can be found here: http://cleanairinlondon.org/wp-content/uploads/CAL-242-Top-20-worst-PM2.5-tonnes-per-km-in-2012_Final-draft-230613.pdf  (Source: London Assembly Labour group press release)
SCOUTS HELP ELDERLY RESIDENT TARGETED BY ROGUE TRADERS FEEL SAFE

A SCOUT GROUP joined forces with the Safer Bromley Partnership to help an elderly man fleeced of more than £10,000 by rogue traders.

Members of the 2nd Orpington Scout Group and their parents helped to clear a very overgrown garden for the 86-year-old after he was burgled, his windows broken and he was targeted by rogue traders.

Bromley council’s community safety team and local police Safer Neighbourhood Team stepped in to ensure that he had new windows fitted. Neighbours and the scout team got involved in cleaning, painting the outside of the house and clearing the forest of a garden.

A Bromley council spokeswoman said: “The work of the partnership with the kind attention of neighbours and the children has given the man a new lease of life. “Criminals are always on the lookout for unkempt properties as they can signify that the occupant could be vulnerable.

“These unscrupulous people think nothing of targeting such people by delivering overpriced shoddy work or breaking in.”

The man, who cannot be named for fear of becoming a further target for criminals, lost a significant amount of money – more than £10,000 – and had almost lost the will to live.
Trading standards are now investigating and hope that they will be able to track down the perpetrators, added the spokeswoman.

Cllr Tim Stevens, executive member for public protection and safety said “It‘s marvellous to see young people getting involved in helping people in their community to lead a better, safer life. “I want to thank everyone involved for doing such a fantastic job for this gentleman.

“This is a fine example of exactly the kind of project I envisaged when I launched my priority around helping vulnerable residents to feel safer in the borough. “But it is outrageous that despicable people took advantage of this elderly gentleman. “I know that the council’s trading standards department will do all they can to bring to justice those involved.”

Heart-warming footnote: “At the end of the mammoth garden clearing session, one of the eight year old scouts gave the elderly gentleman his very last biscuit as a sign of his affection for someone who can now count many among his new friends” said the spokeswoman. “There wasn’t a dry eye in the house!”

“If you want to get involved in your local community, why not think about volunteering? It doesn’t matter how much free time you can spare or what skills you have, there will be something on offer. “You too can make a real difference in your neighbourhood.” For some ideas visit www.bromley.gov.uk/volunteering

BROMLEY’S EDUCATION COVENANT OUTLINES RESPONSIBILITIES – AND EXPECTATIONS

Bromley council have launched an education covenant to further clarify its role in a rapidly changing education landscape.

The covenant outlines the responsibilities of the council along with its expectations of parents, pupils, governors and school leaders as well as residents and businesses in relation to ensuring our young people get the best possible start in life through their education.

The covenant complements the 17 education commitments approved by a full meeting of Bromley council in January. In the new covenant, the Council states its policies such as supporting schools to become academies and the creation of new ‘free schools’, while outlining its major responsibilities regarding education.

The council retains some 200 statutory duties including ensuring sufficient schools places; that the quality of the education provided is of the highest standard; that our children leave school prepared for a successful and fulfilled adult life and are able to play their part as citizens in a democratic, economically prosperous Britain.

The covenant also states that the council believes that everyone has an obligation to our children and young people. In addition to the expected high standards of teaching, an active involvement from governors and a commitment from pupils themselves to attend regularly and work hard, there is an understanding that parents should take responsibility for the conduct of their children.

In addition, the covenant outlines wider expectations for communities to support their local schools and for businesses to provide input into education and training by offering work experience placements to students.

Cllr Stephen Wells, executive member for education said: “The community has a right to expect that their children are taught by well qualified and highly able teachers guided by outstanding leaders. “We want our schools to be among the best in London and in the country as a whole. In order to fulfil this aspiration, as community leaders, we need to be clear about the responsibilities and expectations of everyone involved in the process of educating our young people and turning them into good citizens for the future.”

Cllr Nicholas Bennett JP, chairman of the education policy development and scrutiny committee said: “We have developed these education commitments to define a clear set of principles for the future direction of education in Bromley. “Our covenant with the people of Bromley is that the council, together with the local community, will work to ensure the highest possible standards of education and achievement for our children and young people.’’

Education commitments agreed at full council on January 21st 2013: http://cds.bromley.gov.uk/ieListDocuments.aspx?CId=115&MId=4388&Ver=4
Education covenant agreed at full council on July 1st 2013: http://cds.bromley.gov.uk/ieListDocuments.aspx?CId=115&MId=4462&Ver=4

The post ZERO TOLERANCE TO DRINKING AND BEGGING – and there’s ANOTHER bank phone scam warning appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/zero-tolerance-to-drinking-and-begging-and-theres-another-bank-phone-scam-warning/feed/ 0
TRAVELLERS ‘COULD FACE TOUGHER SANCTIONS’ http://www.newsfromcrystalpalace.co.uk/travellers-could-face-tougher-sanctions/ http://www.newsfromcrystalpalace.co.uk/travellers-could-face-tougher-sanctions/#comments Thu, 18 Jul 2013 16:23:50 +0000 jerrygreen85 http://www.newsfromcrystalpalace.co.uk/?p=711 A GROUP OF TRAVELLERS thrown out of the borough could face tougher sanctions if they return to the same site, say Croydon council.   A total of 15 caravans were moved on by council officers from Lloyd Park, Croydon, on Thursday July 4th. “As well as being abusive and threatening to council staff, they had been causing damage to the sites they occupied and leaving behind heaps of rubbish” said a council spokesman.. “The extent of this was revealed by the £25,000 clean-up costs required after they stayed at Croydon Athletic Football Ground near Mayfield Road. “After last week’s eviction, which was also attended by police, they left the borough.” A new ‘memorandum of understanding’ is now being drawn up between police and the council which could see travellers face arrest if they return to the same location, under powers known as a section 61 notice. In April the council announced it would apply to the courts to take out an injunction against groups responsible for repeated illegal encampments. But whereas seeking an injunction would require evidence to be collated and presented to a court, the section 61 powers offer a ‘quick fix’ solution that can take immediate effect, say Croydon.  Cllr Simon Hoar, cabinet member for community safety and public protection, said: “These travellers were a particularly nasty group, who were threatening and abusive. “Thursday’s operation sends out a clear message that we will not tolerate this type of behaviour in Croydon. “The pictures illustrate only too well the amount of mess and destruction they unleashed on one of the borough’s green spaces. “In partnership with police, we are taking a hard-line approach to illegal encampments such as these, and these additional powers will enable us to take tough action where necessary.” Superintendent Rob Atkin, Deputy Croydon police borough commander, said: “We will be working closely with local partners and the council to ensure we’re using the full range of powers available to us all to tackle any illegal encampments on the borough. “Any groups that continue with this behaviour can expect to be dealt with robustly.” Last year council officers had to deal with 83 unauthorised encampments, which in some cases required bailiffs being brought in to assist, at a cost to the taxpayer of more than £128,000. Already this year there have been 37 encampments with the majority in parks and on the public highway or council-owned land.   If your batch code is different to 130309, then your kettle is not affected and you can continue to use it safely.   SKUNKWORKS UK   A CRYSTAL PALACE ward councillor has asked what Bromley council’s powers are over a Skunkworks UK shop which has opened on Anerley Road.   Cllr Tom Papworth (Lib Dem) asked what powers council committees have to regulate the activities of shops selling drug paraphernalia and/or legal highs in the borough.   Cllr Tim Stevens, portfolio holder for public protection and safety said: “Current drugs laws do not provide an effective means to effectively tackle the supply of new psychoactive substances (NPS). “Whilst the Misuse of Drugs Act 1971 gives powers to police to take action this will only be the case where the NPS contains a controlled substance.   “There are a range of consumer protection laws that might be considered in an effort to tackle NPS. “For example there are a number of offences under the Consumer Protection Regulations 2006 which could be considered, one of which is the omission of important information which the average consumer needs to make a transactional decision.   “An example of an omission which could breach the CPRs could be a failure to state that a product could be damaging to human health. “But in order to circumvent this potential offence, suppliers have provided a clear statement that a product is “plant feeder-not for human consumption”.   “You could also argue that the average consumer in this case, namely a substance abuser, would not normally need that information to make the transactional decision. “In reality, the CPRs and the General Product Safety Regulations (GPSRs) are not going to solve this problem.   “Investigations into the supply of NPS indicate retailers and suppliers are going to extreme lengths to provide test certificates to show products are “legal” or that adequate labelling is used to circumvent legislation in the event they become the subject of interest by trading standards.   “At present there are no licensing laws which would allow the local authority to apply restrictions on the activities of these shops and neither are there any planning laws.”   In a  supplementary question Cllr Papworth stated that this was what he had expected to hear, that the Council’s powers were nigh on zero. He asked, in view of the fact that Skunkworks had recently opened a shop in Anerley, what action the portfolio holder and his colleagues had taken to liaise with other organisations active in the borough that might be able to have some impact on whether this shop could trade and to make sure that it did not encourage anti-social behaviour in the area.   Cllr Stevens responded that trading standards were monitoring these shops in Anerley and in High Street, Orpington. Cllr Tony Owen, chairman of the council’s general purposes and licensing committee had been making representations to Jo Johnson, Conservative MP for Orpington, and had asked him to raise this in Parliament. Cllr Stevens hoped that a change in the law could be made so that it was easier to control what these shops were selling and to stop them selling what the Council considered to be harmful drugs.       Cllr Papworth, in a post on Virtual Norwood, says: “As I thought, Bromley council has very little power in respect of this business. “However, I have spoken with the local police and they are monitoring it to make sure that there is no criminality or anti-social behaviour resulting from its operation.”   SKUNKWORKS UK’S WEBSITE, which is accessible to over 18′s only says:   […]

The post TRAVELLERS ‘COULD FACE TOUGHER SANCTIONS’ appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
A GROUP OF TRAVELLERS thrown out of the borough could face tougher sanctions if they return to the same site, say Croydon council.
 
A total of 15 caravans were moved on by council officers from Lloyd Park, Croydon, on Thursday July 4th.
“As well as being abusive and threatening to council staff, they had been causing damage to the sites they occupied and leaving behind heaps of rubbish” said a council spokesman..
“The extent of this was revealed by the £25,000 clean-up costs required after they stayed at Croydon Athletic Football Ground near Mayfield Road.
“After last week’s eviction, which was also attended by police, they left the borough.”
A new ‘memorandum of understanding’ is now being drawn up between police and the council which could see travellers face arrest if they return to the same location, under powers known as a section 61 notice.
In April the council announced it would apply to the courts to take out an injunction against groups responsible for repeated illegal encampments.
But whereas seeking an injunction would require evidence to be collated and presented to a court, the section 61 powers offer a ‘quick fix’ solution that can take immediate effect, say Croydon. 
Cllr Simon Hoar, cabinet member for community safety and public protection, said: “These travellers were a particularly nasty group, who were threatening and abusive. “Thursday’s operation sends out a clear message that we will not tolerate this type of behaviour in Croydon.
“The pictures illustrate only too well the amount of mess and destruction they unleashed on one of the borough’s green spaces. “In partnership with police, we are taking a hard-line approach to illegal encampments such as these, and these additional powers will enable us to take tough action where necessary.”
Superintendent Rob Atkin, Deputy Croydon police borough commander, said: “We will be working closely with local partners and the council to ensure we’re using the full range of powers available to us all to tackle any illegal encampments on the borough. “Any groups that continue with this behaviour can expect to be dealt with robustly.”
Last year council officers had to deal with 83 unauthorised encampments, which in some cases required bailiffs being brought in to assist, at a cost to the taxpayer of more than £128,000.
Already this year there have been 37 encampments with the majority in parks and on the public highway or council-owned land.
 
If your batch code is different to 130309, then your kettle is not affected and you can continue to use it safely.
 
SKUNKWORKS UK
 
A CRYSTAL PALACE ward councillor has asked what Bromley council’s powers are over a Skunkworks UK shop which has opened on Anerley Road.
 
Cllr Tom Papworth (Lib Dem) asked what powers council committees have to regulate the activities of shops selling drug paraphernalia and/or legal highs in the borough.
 
Cllr Tim Stevens, portfolio holder for public protection and safety said: “Current drugs laws do not provide an effective means to effectively tackle the supply of new psychoactive substances (NPS). “Whilst the Misuse of Drugs Act 1971 gives powers to police to take action this will only be the case where the NPS contains a controlled substance.
 
“There are a range of consumer protection laws that might be considered in an effort to tackle NPS. “For example there are a number of offences under the Consumer Protection Regulations 2006 which could be considered, one of which is the omission of important information which the average consumer needs to make a transactional decision.
 
“An example of an omission which could breach the CPRs could be a failure to state that a product could be damaging to human health. “But in order to circumvent this potential offence, suppliers have provided a clear statement that a product is “plant feeder-not for human consumption”.
 
“You could also argue that the average consumer in this case, namely a substance abuser, would not normally need that information to make the transactional decision. “In reality, the CPRs and the General Product Safety Regulations (GPSRs) are not going to solve this problem.
 
“Investigations into the supply of NPS indicate retailers and suppliers are going to extreme lengths to provide test certificates to show products are “legal” or that adequate labelling is used to circumvent legislation in the event they become the subject of interest by trading standards.
 
“At present there are no licensing laws which would allow the local authority to apply restrictions on the activities of these shops and neither are there any planning laws.”
 
In a  supplementary question Cllr Papworth stated that this was what he had expected to hear, that the Council’s powers were nigh on zero. He asked, in view of the fact that Skunkworks had recently opened a shop in Anerley, what action the portfolio holder and his colleagues had taken to liaise with other organisations active in the borough that might be able to have some impact on whether this shop could trade and to make sure that it did not encourage anti-social behaviour in the area.
 
Cllr Stevens responded that trading standards were monitoring these shops in Anerley and in High Street, Orpington. Cllr Tony Owen, chairman of the council’s general purposes and licensing committee had been making representations to Jo Johnson, Conservative MP for Orpington, and had asked him to raise this in Parliament. Cllr Stevens hoped that a change in the law could be made so that it was easier to control what these shops were selling and to stop them selling what the Council considered to be harmful drugs.    
 
Cllr Papworth, in a post on Virtual Norwood, says: “As I thought, Bromley council has very little power in respect of this business. “However, I have spoken with the local police and they are monitoring it to make sure that there is no criminality or anti-social behaviour resulting from its operation.”
 
SKUNKWORKS UK’S WEBSITE, which is accessible to over 18′s only says:
 
Welcome to the UK’s premier one-stop shop for lifestyle accessories, smoking paraphernalia and adult fun!
 
Dive in and choose from our amazing selection of products including Pipes, Bongs, Skins, Scales, Books, Tins, Grinders, Vapourisers, Stash, Ashtrays, Rolling Machines, Rolling Accessories, Lighters, Books, Incense, Candles, Clothing, Aromas & much much more…
 
‘CRIME PREVENTION MAGAZINE’ “RIPPING OFF SMALL TRADERS”
 
A MANCHESTER firm ripping off traders to the tune of hundreds of pounds has come to the attention of Croydon council’s trading standards department.
 
Officers are warning local businesses to treat with extreme caution any advances from a company called MJP Design, based at 24 St Margaret’s Road, New Moston, Manchester.
“The trading standards team has learned that callers from MJP contact small businesses and offer advertising in what they refer to as a crime-prevention magazine” say Croydon council. “Enquiries by the team have revealed that the magazine does not exist and is, in fact, a scam.
“To date, officers are aware of one Croydon firm that has been contacted by MJP, though firms from other parts of the country are known to have been conned.
“In the Croydon case, MJP invoiced the firm for £299, which the firm refused to pay. “Since refusal, the firm has received phoned demands from callers claiming to be solicitors acting on behalf of MJP, and pressuring the firm for full payment. “No contact details of the alleged law firm are given.
“Letters written by the council’s team to MJP have been returned, marked “Not at this address”; emails have bounced back; and numerous phone calls have resulted in a male offering assurance of a return call from the manager. “No such return call has been received, though the council’s team remains keen to speak to a representative of the company.
Cllr Simon Hoar, cabinet member for community safety, said: “This is a scam that crops up every so often, and, sadly, there are always companies that are taken in by the offer of cheap advertising in what they’re told is a magazine with a guaranteed distribution to a targeted, and potentially lucrative, audience.
“It’s known that some companies have been conned on this occasion, although we’re not aware that any Croydon firms have been.
“I’d urge any local business approached by this company to contact our trading standards team. “Also, anybody approached by a firm purporting to sell advertising in a magazine that the customer hasn’t heard of, should proceed with the utmost care, and not part with any money until they’re certain the approach is bona fide.”
To report any suspicious offers of advertising, call Croydon trading standards on 020 8407 1311 or email [email protected].uk (Source: Croydon council press release)
 
BOARDING RAMPS AT 19 MORE UNDERGROUND STATIONS
 
BOARDING RAMPS to improve accessibility at 19 stations will be installed by the end of this summer, the Transport for London commissioner has announced.
 
London Assembly Labour group transport spokeswoman Val Shawcross (London Assembly Member for Lambeth and Southwark said: “Inaccessible transport stops disabled and elderly people getting around London so the installation of ramps at more London Underground stations is very welcome. “The ramps proved to be a great success during the Paralympic Games and I have long campaigned to have them extended across the entire underground network. “That needs to be a priority for the Mayor and Transport for London.
“It’s deplorable that one in 10 Londoners are excluded from public transport in London because of accessibility issues. “Ultimately, accessibility should be a priority across the entire transport network so the elderly, disabled and parents with buggies have the same travel opportunities that other Londoners have.” 
Boarding ramps were installed at 16 London Underground stations last summer for the Olympic and Paralympic Games and were retained long-term after proving to be successful.  
Step-free platforms with level access on to the train now make up 76 per cent (149 out of 195) of all platforms. 
  • Boarding ramps are currently in use at 16 stations: Hammersmith (H&C), King’s Cross St. Pancras, West Ham, Westminster, Southfields, Wimbledon, Earl’s Court, Fulham Broadway, Stratford, Woodford, Oxford Circus, Queen’s Park, Edgware, Morden, Finchley Central and Stockwell
  • Over the summer, they will be introduced at the following stations:  Caledonian Road, East Ham, Elm Park, Epping, Farringdon, Hainault, Hillingdon, Hounslow East, Kew Gardens, Mile End, Richmond, Rickmansworth, Roding Valley, South Woodford, Theydon Bois, Upney, Uxbridge, West Finchley and Wood Lane
  • At some stations factors such as the historic design of the platforms and track – particularly where there is a step down from the platform to the train – mean that boarding ramps are not an appropriate solution. TfL is continuing to investigate solutions in these cases
  • Your Accessible Transport Network is published at tfl.gov.uk/mobility (Sources: London Assembly Labour group press release, Transport for London press release)
 
NEW HOUSING FORUMS FOR TENANTS TO HAVE THEIR SAY
 
COUNCIL TENANTS AND LEASEHOLDERS are being invited to meet their housing officers at a series of quarterly open meetings where they can share ideas or discuss any concerns.
 
The housing services forums will take place quarterly with separate events for residents in the north and south of the borough. Meetings will be informal and mainly consist of open discussions and question and answer sessions.
The first meeting for the north area housing services forum took place on Wednesday July 10th and for the south area on Wednesday July 24th.
A drop in surgery will take place before the meetings, where residents can discuss any personal issues related to housing, such as repairs to their own property, or issues with their rent.
Both meetings will be held at the town hall from 7pm to 9pm, with the surgery at 6pm.
Cllr Dudley Mead, cabinet member for housing, said: “Our new housing forums will be a great chance for tenants and leaseholders to come together and tell the council about any housing issues they are having.
“The two meetings this month are the first in a series of quarterly events, and we hope to see as many people come along as possible.”
 
If you are not sure which forum to attend, or would like further details, call 020 8726 6100 and ask to speak to the resident involvement team or visit www.croydon.gov.uk (Source: Croydon council press release)
 
LANDLORD FINED FOR FAILING TO CARRY OUT NECESSARY REPAIRS
 
Landlords who failed to carry out necessary repair work to a house they rented to a mother and her children were fined £1000 and ordered to pay £922 plus £100 victim surcharge in costs at Bromley Magistrates’ Court on 19 June 2013.
 
Afzal Ahmed and Rashma Ahmed did not carry out the required work to their property in Mosul Way, Bromley which resulted in Bromley council having to issue an improvement notice detailing several defects and deficiencies which needed addressing. Mr and Mrs Ahmed were fined for failure to comply with the council’s notice after submitting a guilty plea.
 
Executive member for public protection and safety Cllr. Tim Stevens said: “We want to make absolutely sure that tenants are safe in homes they rent from private landlords and so we will take firm action to make sure the landlords meet their statutory duty to ensure their properties are in a reasonable condition. “In this case, the landlords did not comply with our improvement notice and so we had no choice but to take them to court. “I hope this will serve as a warning to others who attempt to flout the law in this way.” (Source: Bromley council press release)
 
HELPING HAND FOR GROWING BUSINESSES
 
A NEW SCHEME aimed at encouraging expanding companies to relocate to retail or office premises in the centre of Croydon, South End and London Road has been launched by Croydon council.
 
Firms with up to 250 members of staff are invited to apply for business rates discounts of up to 65 pc in the first year with eligible businesses moving into premises with an annual rateable value of £12,000 or above standing to save tens of thousands of pounds until March 2015, said a Croydon council spokesman.
“Worth a total of £1.14m, the scheme is being funded by the Mayor of London’s £23m regeneration funding for Croydon, and will allow eligible businesses to offset one of the big fixed costs of running a shop or office – and the sooner they join the scheme, the more they can save.
“The initiative aims to encourage businesses that are expanding, but struggling to find affordable commercial space. Central Croydon offers good-quality offices and retail premises.
“The town’s attractions to young businesses include fast transport connections to London and the south-east, good-value homes and a mix of retail outlets and cultural activities.
Among the early successful applicants are financial software specialist Inalytics, and financial stock plan administrator Solium, both of which, coincidentally have moved to Lansdowne Road – though to separate premises.  Solium relocated to Corinthian House from Bromley with a staff of 10. That figure has increased to 15, many of them local people, and the company is looking to grow it further.”
Office manager Rand Tomter said: “The company’s been in the UK for a year and was looking for a permanent home to allow it to expand. “Croydon seemed to be an interesting, up-and-coming area with lots of construction and regeneration work going on. “It also has terrific transport links, which is important as we do a lot of business in the City.”
“Inalytics moved across the town centre from its previous location in High Street. Chief operating officer Pete Doyle said the offer of a rates reduction came at just the right time as the company was in the middle of an expansion programme.
“Over the past 15 months we’ve taken on an extra seven people; there are now 20 of us working here, and most are either from Croydon or a little further out,” Pete said “We heard about the business rates relief scheme at about the time we were thinking of looking for larger offices. “We applied, our business plan was approved and we were found to be eligible – I believe we were one of the first.”
Cllr Vidhi Mohan, cabinet member for economic development, said: “It’s gratifying to see that businesses are realising the benefits of setting up shop in central Croydon.
“The town centre has so much to offer in terms of trading opportunities, staff recruitment, great transport links, shopping and much more. “Now, with the incentive of business rates relief on top of all that, Croydon is proving very attractive for companies that are beginning to see the first shoots of economic recovery and are confident they can grow their business.”
 
Businesses wanting to find out more should contact [email protected]  (Source: Croydon council press release)
 
BUSINESSMAN PROSECUTED FOR REFUSING TO PROVIDE INFORMATION
 
A Bromley businessman received a heavy fine at Bromley magistrates court on for his failure to assist council investigators.
 
The businessman was found guilty of failing to respond to a section 16 notice under the Local Government (miscellaneous provisions) Act and was fined £1,000, £120 victim surcharge and ordered to pay £853 in costs to the Council.
The notice was served in order to trace everyone with financial interests in a business property, so that the council could investigate a noise nuisance associated with the property. Despite many opportunities and reminders, the businessman failed to provide the requested information.
Bromley council’s public protection division brought the prosecution for the failure of the business to comply with the notice and the case was held in the man’s absence following multiple previous court hearings which he had not attended.
Cllr Tim Stevens, executive member for public protection and safety said: “Where businesses fail to respond to statutory notices and therefore obstruct necessary investigations, the council will use the full range of powers available to ensure that a satisfactory conclusion can be achieved.” (Source: Bromley council press release)

The post TRAVELLERS ‘COULD FACE TOUGHER SANCTIONS’ appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/travellers-could-face-tougher-sanctions/feed/ 0
REPORT HAILS SUCCESS OF CROYDON CANCER POP-UP SHOP http://www.newsfromcrystalpalace.co.uk/report-hails-success-of-croydon-cancer-pop-up-shop/ http://www.newsfromcrystalpalace.co.uk/report-hails-success-of-croydon-cancer-pop-up-shop/#comments Tue, 04 Jun 2013 17:55:48 +0000 jerrygreen85 http://newsfromcrystalpalace.co.uk/?p=548 A cancer pop-up shop piloted in Croydon has paved the way for more to open across London. Set up in partnership between Croydon council and the London Health Improvement Board, the shop had more than 1,300 visitors during its five week pilot last autumn in the Centrale shopping centre, North End. Its success has been highlighted in an evaluation report by King’s College London, due for publication this summer. As a result, two more pop-up shops are planned for Islington and Haringey this summer, with other boroughs to be invited over the coming year. The shop was an opportunity for people to get advice and information about cancer, and to learn more about identifying its signs and symptoms. They were given the opportunity to ask questions about cancer and discuss concerns they might not feel comfortable sharing with family, friends or even their GP. The university’s report notes that during the Croydon pilot: Over 38 days, 1,319 people visited the shop 279 nurse consultations took place and more than 10,000 leaflets were distributed on topics including healthy living and cancer symptoms. 42 per cent of visitors were advised to see their GP Cllr Margaret Mead, cabinet member for adult services and health, said: “We were delighted to host the capital’s first cancer pop-up shop in Croydon. “As this report recognises, this was an innovative way of raising awareness of cancer, where people were given the confidence to talk about it and ask any questions. “We want to help Croydon residents realise that cancer is treatable and beatable, and the pop up shop was a great way of driving this message home.” For more information about the campaign visit www.gettoknowcancer.org (Source: Croydon council press release) MORE SCAMS TO WATCH OUT FOR Bromley Trading Standards are warning people to be on the look out for rogues who are ripping people off by letter and telephone calls trying to obtain their personal financial details by promising they have won a big lottery prize or are entitled to some form of financial rebate. They say they have seen an emergence of cleverly worded scams all designed to trick vulnerable people out of their savings. New national figures reveal over 22,000 reports of scams were made to the Citizens’ Advice service in England and Wales in the last 12 months. Yet Citizens Advice says many people fail to report if they have been ripped-off. Citizens Advice and Trading Standards are warning people to be ever-vigilant against rogues and urging people to ‘spot scams to stop scams.’ Signs of a scam: The call, letter, e-mail or text has come out of the blue You’ve never heard of the lottery or competition they are talking about You didn’t buy a ticket – so can’t win They are asking you to send money in advance They seem to be offering you something for nothing They are saying you have to respond quickly, so you don’t get time to think about it or ask family and friends before you decide They are telling you to keep it a secret. If it seems too good to be true – it probably is. Common scams Lotteries — A phone call, text or email proclaims a huge lottery win – even though the receiver hasn’t bought a ticket. In order to collect winnings you are asked to send money to cover ‘processing’ or ‘administration’ costs. Phishing — an email (or Vishing for phone calls) pretending to be from your bank asking for you to update, validate or confirm details so that scammers can access your account. SMShing – mobile phone text messages lure you onto fraudulent websites or invite you to call a premium rate mobile number or download malicious content via the phone or web. Electricity meter credit – people on pre-payment meters are offered cut-price electricity but end up paying for their energy twice. Criminals use cloned keys to top up energy credit illegally. You end up paying for the energy twice – first to the fraudsters and then to the company at the correct rate. Pyramid selling — This is an illegal trick where you are told you can earn money by recruiting new members to a money-making venture. In reality only a tiny minority make money, everyone else loses. What to do if you have been scammed· Report it to Action Fraud on 0300 123 2040 to help stop it happening to others.· Often you can’t always get your money back if you’ve been scammed, especially if you’ve handed over cash. · If you’ve paid for goods or services by credit card you have more protection and if you used a debit card you may be able to ask your bank for a chargeback.· Get advice and report it to Trading Standards through the Citizens’ Advice consumer service on 08454 04 05 06 or online advice at www.adviceguide.org.uk (Source: Bromley council press release) WATER CANNON PLANS ‘WRONG FOR LONDON’ A report in The Times that the Metropolitan Police are in the process of buying two water cannons is ‘deeply worrying’ ,says London Assembly Labour group police and crime spokesperson Joanne McCartney AM. She is calling on the Metropolitan Police Commissioner Bernard Hogan-Howe to fully consult with the public before purchasing the water cannons and. has written to the Commissioner asking for clarification on the proposals. It was reported that the Metropolitan Police has asked the Home Office to approve the purchase of two water cannon vehicles. Made in Germany, each vehicle is capable of holding 9,000 litres of water each, which would be used to soak rioters with powerful jets of spray. “A monumental decision like this cannot be snuck through under the public’s nose” said Joanne McCartney AM. “We need a full public debate on this move. “This is deeply worrying and it’s an indication that the Met are unsure whether they could cope. “We have a low number of police officers with 2,682 lost since May 2010 and 1846 PCSOs. “The Mayor and the Government’s cuts […]

The post REPORT HAILS SUCCESS OF CROYDON CANCER POP-UP SHOP appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
A cancer pop-up shop piloted in Croydon has paved the way for more to open across London.

Set up in partnership between Croydon council and the London Health Improvement Board, the shop had more than 1,300 visitors during its five week pilot last autumn in the Centrale shopping centre, North End.
Its success has been highlighted in an evaluation report by King’s College London, due for publication this summer.
As a result, two more pop-up shops are planned for Islington and Haringey this summer, with other boroughs to be invited over the coming year.
The shop was an opportunity for people to get advice and information about cancer, and to learn more about identifying its signs and symptoms.
They were given the opportunity to ask questions about cancer and discuss concerns they might not feel comfortable sharing with family, friends or even their GP.
The university’s report notes that during the Croydon pilot:
Over 38 days, 1,319 people visited the shop 279 nurse consultations took place and more than 10,000 leaflets were distributed on topics including healthy living and cancer symptoms.
42 per cent of visitors were advised to see their GP
Cllr Margaret Mead, cabinet member for adult services and health, said: “We were delighted to host the capital’s first cancer pop-up shop in Croydon.
“As this report recognises, this was an innovative way of raising awareness of cancer, where people were given the confidence to talk about it and ask any questions.
“We want to help Croydon residents realise that cancer is treatable and beatable, and the pop up shop was a great way of driving this message home.”
For more information about the campaign visit www.gettoknowcancer.org
(Source: Croydon council press release)

MORE SCAMS TO WATCH OUT FOR

Bromley Trading Standards are warning people to be on the look out for rogues who are ripping people off by letter and telephone calls trying to obtain their personal financial details by promising they have won a big lottery prize or are entitled to some form of financial rebate.

They say they have seen an emergence of cleverly worded scams all designed to trick vulnerable people out of their savings.
New national figures reveal over 22,000 reports of scams were made to the Citizens’ Advice service in England and Wales in the last 12 months. Yet Citizens Advice says many people fail to report if they have been ripped-off. Citizens Advice and Trading Standards are warning people to be ever-vigilant against rogues and urging people to ‘spot scams to stop scams.’

Signs of a scam:
The call, letter, e-mail or text has come out of the blue
You’ve never heard of the lottery or competition they are talking about
You didn’t buy a ticket – so can’t win
They are asking you to send money in advance
They seem to be offering you something for nothing
They are saying you have to respond quickly, so you don’t get time to think about it or ask family and friends before you decide
They are telling you to keep it a secret.
If it seems too good to be true – it probably is.
Common scams
Lotteries — A phone call, text or email proclaims a huge lottery win – even though the receiver hasn’t bought a ticket. In order to collect winnings you are asked to send money to cover ‘processing’ or ‘administration’ costs.
Phishing — an email (or Vishing for phone calls) pretending to be from your bank asking for you to update, validate or confirm details so that scammers can access your account.
SMShing – mobile phone text messages lure you onto fraudulent websites or invite you to call a premium rate mobile number or download malicious content via the phone or web.

Electricity meter credit – people on pre-payment meters are offered cut-price electricity but end up paying for their energy twice. Criminals use cloned keys to top up energy credit illegally. You end up paying for the energy twice – first to the fraudsters and then to the company at the correct rate.

Pyramid selling — This is an illegal trick where you are told you can earn money by recruiting new members to a money-making venture. In reality only a tiny minority make money, everyone else loses.
What to do if you have been scammed·
Report it to Action Fraud on 0300 123 2040 to help stop it happening to others.· Often you can’t always get your money back if you’ve been scammed, especially if you’ve handed over cash. · If you’ve paid for goods or services by credit card you have more protection and if you used a debit card you may be able to ask your bank for a chargeback.·

Get advice and report it to Trading Standards through the Citizens’ Advice consumer service on 08454 04 05 06 or online advice at www.adviceguide.org.uk
(Source: Bromley council press release)

WATER CANNON PLANS ‘WRONG FOR LONDON’

A report in The Times that the Metropolitan Police are in the process of buying two water cannons is ‘deeply worrying’ ,says London Assembly Labour group police and crime spokesperson Joanne McCartney AM.

She is calling on the Metropolitan Police Commissioner Bernard Hogan-Howe to fully consult with the public before purchasing the water cannons and. has written to the Commissioner asking for clarification on the proposals.
It was reported that the Metropolitan Police has asked the Home Office to approve the purchase of two water cannon vehicles. Made in Germany, each vehicle is capable of holding 9,000 litres of water each, which would be used to soak rioters with powerful jets of spray.
“A monumental decision like this cannot be snuck through under the public’s nose” said Joanne McCartney AM. “We need a full public debate on this move. “This is deeply worrying and it’s an indication that the Met are unsure whether they could cope.
“We have a low number of police officers with 2,682 lost since May 2010 and 1846 PCSOs. “The Mayor and the Government’s cuts are too far, too fast. “The evidence for the effectiveness of water cannons is very unclear. “Against the widespread rioting we saw in London water cannons would have been of very limited, if any, use.
“We clearly need more police officers, and we need them to be riot trained. “Water cannons are no replacement for a properly resourced and functioning police service.
“The Mayor and the Met also need to do more to improve public trust and confidence in the police and prevent trouble starting in the first place. “I would be extremely concerned if we were to see water cannons used on London’s streets against the public.
“I have written urgently to the Met Commissioner and the Mayor asking if these reports are accurate, what evidence they have that water cannons are effective and how they will be consulting with the public.” Joanne McCartney is the London Assembly Member for Enfield and Haringey. (Source: London Assembly Labour group press release)

HOLY DISCOUNTS, BATMAN! – SECRET DISCOUNT FOR SECRET CINEMA TICKETS

It’s no longer a closely guarded secret that Secret Cinema is in Croydon, but what Croydon residents might want to keep under their hats is that they are eligible for exclusive discounted tickets.
Regular tickets to the highly-anticipated shows sell for nearly £45. However, local people can pick them up for just £20.
The Secret Cinema concept has generated huge interest and performances are far more interactive than a normal visit to the movies.
The shows are held in unusual locations and include costumed actors making sure that everyone gets involved in the fun.
Croydon’s Secret Cinema is housed in the building used as Gotham City Hospital in the most recent Batman movie.
The former BT building in Wellesley Road has been rebranded as the HQ of the fictional G.O.O.D. Corporation, and guests are fully immersed in the atmosphere of the film, the title of which is kept under wraps even after tickets have been bought.
Councillor Jason Perry, cabinet member for planning, regeneration and transport, said: “Events like this are just what we love to see in town. They help reinforce the fact that Croydon has a huge amount to offer to promoters and audiences alike. It’s great to hear that local people can now get to sample this unique performance with discounted tickets.”
To access the hush-hush secret ticket link, follow www.croydon.gov.uk/shhh

COUNCIL CONGRATULATES CRYSTAL PALACE FC

Croydon is officially a Premier League borough once again after Crystal Palace secured their return to English football’s top tier.
A Croydon council press release says that next season, the likes of Manchester United, Chelsea and – er – Arsenal will be visiting Selhurst Park after the Eagles achieved top flight status following a 1-0 victory over Watford in the play-off final at Wembley.*
“A coolly taken extra time penalty from veteran striker Kevin Phillips was enough to see Palace clinch victory and a place in the Premier League. “Not only did the 39-year-old’s spot kick win Ian Holloway’s side promotion but it also earns Palace a cash pot of around £120 million over the next four years to invest in the club. “Palace have been absent from the Premier League since they were relegated in 2005.”
Croydon council’s leader Cllr Mike Fisher said: “Congratulations on behalf of everyone at the council to Crystal Palace. “After falling into administration just three years ago, to be back in English football’s top division is a phenomenal achievement.
“It will be fantastic to see football’s stellar names coming to the borough next season and I’m sure the players and fans will make Selhurst Park a tough venue for visiting teams.
“I just hope Manchester United can loan Wilfried Zaha back to Palace for another year – that’d be the icing on the cake!”

*The council press release makes no mention of Tottenham Hotspur or ‘The Noisy Neighbours’ aka the Blue Meanies aka Manchester City FC.

The post REPORT HAILS SUCCESS OF CROYDON CANCER POP-UP SHOP appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/report-hails-success-of-croydon-cancer-pop-up-shop/feed/ 0
TRADING STANDARDS WARNING FOR INTERNET SHOPPERS – and advice on buying online http://www.newsfromcrystalpalace.co.uk/trading-standards-warning-for-internet-shoppers-and-advice-on-buying-online/ http://www.newsfromcrystalpalace.co.uk/trading-standards-warning-for-internet-shoppers-and-advice-on-buying-online/#comments Fri, 08 Mar 2013 16:19:38 +0000 jerrygreen85 http://newsfromcrystalpalace.co.uk/?p=434 PEOPLE are being warned of the dangers of buying goods online from untrustworthy - and often illegal - websites.  Croydon council’s trading standards team say that during the first few weeks of this year they have received a high number of calls from shoppers duped into buying poor-quality fake goods from sites that seemed entirely plausible. “The sites purport to offer high-class brands at hugely reduced, though still expensive, prices” said a council spokesman. “Callers have said that the fact the items often have three-figure price tags leads shoppers to believe they are buying a reputable product. “The goods include fashion items, accessories and DVD editions of popular films or TV series. “Unlike the goods on sale, the sites have been professionally produced and have the sheen of dependability and respectability. “Callers to the trading standards department have complained of the purchased goods either falling apart or not working at all. “Attempts at returning the items have failed either because the trader has not responded to emails, or the cost of returning is prohibitive because the trader is based beyond Europe. “As well as realising that the item they have bought is fake, consumers also face the added concern having handed over their credit card details of the possibility of its fraudulent use. “Evidence suggests that the money gained from such purchases lines the pockets of organised criminal gangs who reinvest it in other illegal activity” he added.   WAYS TO STOP A RIP-OFF WEBSITE Overly complex URL; e.g: www.shopmulberryoutletyork.co.uk or www.tvdvdsets.co.uk Poorly translated English; e.g: “The collecting Mulberry Mitzy displays remedy on both attributes.”  Unrealistic discounts; e.g: “Reduced from £500 to £150” Product ranges a brand would not normally sell; e.g: iPhone cases or a particular film or TV series not available in shops, or only at a much higher price. No geographical address on the website, or, at best, a PO Box number. Use of the “co.uk” suffix; even UK-based international brands use “.com” but this is no guarantee.      Croydon’s trading standards team advises: Use common sense – if it looks too good to be true, it is. Before you buy, Google the URL. You may reveal complaints about the site. Treat positive reviews with a pinch of salt, they may not be genuine impartial testimonies. Do not use payment services such as Western Union – it will almost certainly be a scam. Always do a “who is Xxxxxx” search, using a search engine site, before buying from a website that is not known to you – if there is no geographical address or you type in the whole address in Google maps and elements don’t match, DO NOT BUY. Do not buy from websites that hide their geographical address, or have an address outside Europe. Using a “.co.uk” URL is not an indicator that a site is legitimate – anybody can register these. When paying more than £100 for goods, always use a credit card. The credit card company is liable to refund you if the goods are neither as described, or of satisfactory quality. Paypal does not offer this assurance unless you are buying from eBay. If you are suspicious about a particular website, report it to www.actionfraud.police.uk Cllr Simon Hoar, cabinet member for community safety, said: “The old warning of ‘buyer beware’ is possibly more pertinent in these days of Internet shopping than it’s ever been. “With more people buying goods from ever-more distant traders, the need for caution cannot be over-emphasised and everybody should take heed of the pointers offered by our trading standards team. “It’s got to be better to invest a few minutes of your time doing the necessary checks than investing a large sum of money on goods that don’t live up to the promise of the website that you’d seen them on – if they turn up at all.”   Selling, or offering for sale, fake goods is a criminal offence. Fake goods are goods that use the same or similar words and images registered by the trademark holder. The Trade Marks Act 1994 specifies a penalty of up to 10 years in prison per offence. Those found guilty of Trade Marks Act offences can have their assets, both physical and financial, seized under the Proceeds of Crime Act 2002. (Source: Croydon council press release)   BLITZ ON NEW ALCOHOL LICENCES PLANNED BY CROYDON   MOVES TO restrict the number of new alcohol licences are being made by Croydon council – with residents, licensees and businesses being asked for their views.   The council are looking to tackle concerns about crime and anti-social behaviour by clamping down on the availability of alcohol and want to change their licensing policy by introducing cumulative impact zones. Provision for the zones –  which aim to restrict the number of new alcohol licences – were made in the Licensing Act 2003. Under the proposals, the zones would be introduced in 17 wards across the borough - including Upper Norwood ward and South Norwood ward –  where Croydon say there are already a high number of licensed premises. A council spokesman said: “The council is targeting areas based on crime figures, health-related statistics such as hospital admissions linked to binge drinking and violence, environmental health issues and complaints from residents and businesses. “The new policy would work on the presumption that applications for a new premises licence or club premises certificate, or to vary an existing licence, will be refused. “These changes will not prevent licensing applications being made and each case will still be considered on its own merits. “Even where cumulative impact zones are in place, applications will have to draw objections before the council can refuse to grant or vary a premises licence. “But applicants will have to demonstrate that if the council were to grant their application, that it would not add to existing problems in that area” he added. Following the consultation, the council’s licensing committee would then consider the results. Existing licences will not be affected. Cllr Simon Hoar, cabinet member for community […]

The post TRADING STANDARDS WARNING FOR INTERNET SHOPPERS – and advice on buying online appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
PEOPLE are being warned of the dangers of buying goods online from untrustworthy - and often illegal - websites. 
Croydon council’s trading standards team say that during the first few weeks of this year they have received a high number of calls from shoppers duped into buying poor-quality fake goods from sites that seemed entirely plausible.
“The sites purport to offer high-class brands at hugely reduced, though still expensive, prices” said a council spokesman. “Callers have said that the fact the items often have three-figure price tags leads shoppers to believe they are buying a reputable product.
“The goods include fashion items, accessories and DVD editions of popular films or TV series. “Unlike the goods on sale, the sites have been professionally produced and have the sheen of dependability and respectability.
“Callers to the trading standards department have complained of the purchased goods either falling apart or not working at all. “Attempts at returning the items have failed either because the trader has not responded to emails, or the cost of returning is prohibitive because the trader is based beyond Europe.
“As well as realising that the item they have bought is fake, consumers also face the added concern having handed over their credit card details of the possibility of its fraudulent use.
“Evidence suggests that the money gained from such purchases lines the pockets of organised criminal gangs who reinvest it in other illegal activity” he added.
 
WAYS TO STOP A RIP-OFF WEBSITE
  • Overly complex URL; e.g: www.shopmulberryoutletyork.co.uk or www.tvdvdsets.co.uk
  • Poorly translated English; e.g: “The collecting Mulberry Mitzy displays remedy on both attributes.” 
  • Unrealistic discounts; e.g: “Reduced from £500 to £150”
  • Product ranges a brand would not normally sell; e.g: iPhone cases or a particular film or TV series not available in shops, or only at a much higher price.
  • No geographical address on the website, or, at best, a PO Box number.
  • Use of the “co.uk” suffix; even UK-based international brands use “.com” but this is no guarantee.
     Croydon’s trading standards team advises:
  • Use common sense – if it looks too good to be true, it is.
  • Before you buy, Google the URL. You may reveal complaints about the site. Treat positive reviews with a pinch of salt, they may not be genuine impartial testimonies.
  • Do not use payment services such as Western Union – it will almost certainly be a scam.
  • Always do a “who is Xxxxxx” search, using a search engine site, before buying from a website that is not known to you – if there is no geographical address or you type in the whole address in Google maps and elements don’t match, DO NOT BUY.
  • Do not buy from websites that hide their geographical address, or have an address outside Europe.
  • Using a “.co.uk” URL is not an indicator that a site is legitimate – anybody can register these.
  • When paying more than £100 for goods, always use a credit card. The credit card company is liable to refund you if the goods are neither as described, or of satisfactory quality. Paypal does not offer this assurance unless you are buying from eBay.
  • If you are suspicious about a particular website, report it to www.actionfraud.police.uk
Cllr Simon Hoar, cabinet member for community safety, said: “The old warning of ‘buyer beware’ is possibly more pertinent in these days of Internet shopping than it’s ever been.
“With more people buying goods from ever-more distant traders, the need for caution cannot be over-emphasised and everybody should take heed of the pointers offered by our trading standards team.
“It’s got to be better to invest a few minutes of your time doing the necessary checks than investing a large sum of money on goods that don’t live up to the promise of the website that you’d seen them on – if they turn up at all.”
 
Selling, or offering for sale, fake goods is a criminal offence. Fake goods are goods that use the same or similar words and images registered by the trademark holder.
The Trade Marks Act 1994 specifies a penalty of up to 10 years in prison per offence. Those found guilty of Trade Marks Act offences can have their assets, both physical and financial, seized under the Proceeds of Crime Act 2002. (Source: Croydon council press release)
 
BLITZ ON NEW ALCOHOL LICENCES PLANNED BY CROYDON
 
MOVES TO restrict the number of new alcohol licences are being made by Croydon council – with residents, licensees and businesses being asked for their views.
 
The council are looking to tackle concerns about crime and anti-social behaviour by clamping down on the availability of alcohol and want to change their licensing policy by introducing cumulative impact zones.
Provision for the zones –  which aim to restrict the number of new alcohol licences – were made in the Licensing Act 2003.
Under the proposals, the zones would be introduced in 17 wards across the borough - including Upper Norwood ward and South Norwood ward –  where Croydon say there are already a high number of licensed premises.
A council spokesman said: “The council is targeting areas based on crime figures, health-related statistics such as hospital admissions linked to binge drinking and violence, environmental health issues and complaints from residents and businesses.
“The new policy would work on the presumption that applications for a new premises licence or club premises certificate, or to vary an existing licence, will be refused.
“These changes will not prevent licensing applications being made and each case will still be considered on its own merits.
“Even where cumulative impact zones are in place, applications will have to draw objections before the council can refuse to grant or vary a premises licence.
“But applicants will have to demonstrate that if the council were to grant their application, that it would not add to existing problems in that area” he added.
Following the consultation, the council’s licensing committee would then consider the results. Existing licences will not be affected.
Cllr Simon Hoar, cabinet member for community safety and public protection, said: “We will be listening to residents, businesses and licensees during this consultation period and the proposals may well change depending on their views.
“We are looking to introduce cumulative impact zones to help tackle crime and anti-social behaviour in our town centres and make these areas more pleasant for people to visit and work in.”
 
For the full report go to: http://www.croydon.gov.uk/contents/departments/business/pdf/599320/1095725/Conlipo.pdf (Page 8 for the list of wards) (Source: Croydon council press release)
 
COUNCIL RECOVERS THOUSANDS IN LANDMARK CASE
 
MORE THAN £165,000 has been recovered from a rogue trader by Croydon council following their first-ever launch of a ‘cash forfeiture’ investigation.
 
The investigation, which Croydon say is rare for local authorities to carry out, follows a case last
September when a fraudster was given a suspended prison sentence for trying to con an elderly woman of £3,000 for work on her house.
An investigation was initially launched under the Proceeds of Crime Act into the fraudster’s assets to establish what gains were made as a result of his criminal activity. This led council officers to a bank safety deposit box containing £166,000 in cash, mainly in £50 notes.
Three months later, the fraudster’s cousin came forward to say the cash was his, claiming the money was part of a personal injury payment awarded to him in 2002, following a car accident.
But the council’s case was that the cousin had spent all his injury compensation money by 2003. And some of the notes seized were printed years later, in 2008 and 2009.
On Thursday, 14 February at Tower Bridge Magistrates’ Court, District Judge Stone agreed that, on the balance of probabilities, the money was from criminal activity and that the cash should be forfeited. The council will receive half of the money with the remainder going to the Treasury.
It is not known whether the cousin will appeal the judge’s decision.
Cllr Dudley Mead, deputy leader of the council, said: “This is a landmark case for the council as it is Croydon’s first cash forfeiture.
“Where money is thought to have been gained illegally, Croydon residents will expect nothing less than for the council to launch a thorough investigation to try and recover it.
“It is rare that these types of cases are carried out by local authorities, so it is a credit to our financial investigators for bringing this complex case to a successful conclusion.”
*At Croydon crown court on 10 September last year, the fraudster was sentenced to four months in prison, suspended for 18 months, and ordered to carry out 200 hours of community service. He had pleaded guilty to fraud.
The court was told he had called at the home of a Croydon pensioner on 14 June, 2010 and told her that paving and a wall outside her property needed to be replaced, and quoted £1,350 for the work.
Four days later, she paid for the work and was then quoted £3,000 for decorating work inside the house. The work was not completed satisfactorily but he harassed her for payment. (Source: Croydon council press release)
 
CCTV NETWORK EXTENDED
 
TWO AREAS of Bromley – St Mary Cray and St Paul’s Cray – are to get CCTV cameras following reports from residents of long term antisocial behaviour and fly-tipping in these areas. 
 
The new CCTV cameras will enable Bromley council operators to monitor for fly-tipping, antisocial and suspicious behaviour and to identify incidents and co-ordinate appropriate responses from the police, fire and ambulance services. 
A new transmission system is being installed to connect with the borough’s CCTV system in Orpington, allowing access to the council’s own network to keep running and maintenance costs to a minimum. Cotmandene Crescent will see its two existing cameras replaced and a new CCTV camera will be installed in Star Lane. 
Executive member for public protection and safety, Cllr Tim Stevens said: “We have listened to the views of local people which have been brought to our attention through local councillors and the newly formed Star Lane Residents’ Association.
“It was clear that there was a very real need for these improvements to the system to protect the public as they work, socialise and travel.” (Source: Bromley council press release)
 
NOISY NEIGHBOUR IN COURT AGAIN – council told to return “noise equipment” 
 
A BROMLEY woman has been prosecuted for a THIRD time for causing a noise nuisance to several of their neighbours by playing loud amplified music at home. 
 
The woman, from Mottingham, was convicted at Bromley magistrates court on 16+January 2013 of breaching an Environmental Protection Act 1990 abatement notice after pleading guilty to one charge of failing to comply with a noise abatement notice and received a two year conditional discharge and was ordered to pay £100 in costs.
The court heard that despite being served with an abatement notice in April 2011 and being convicted on two previous occasions for breaching the notice, she continued to play her music at an unacceptable level which was witnessed by Bromley council’s public protection noise officers.
Despite the successful conviction, the council were ordered to return what Bromley call her “noise equipment” which was seized by noise officers in order to abate the nuisance. 
Cllr Tim Stevens, executive member for public protection and safety said: “This is the third time the council has had to take enforcement action against this young woman for causing a noise nuisance and we will continue to do so if necessary.
“The playing of loud music causes great distress and even a one-off incident can be sufficient to warrant enforcement action.
“I hope this individual now realises that we do not tolerate persistent noise offenders and will mend her ways.”
The Council currently deals with around 4000 reports of excessive noise nuisance every year. Residents affected by a noise nuisance can seek advice and report problems via the council’s website at www.bromley.gov.uk or by calling 020 8313 4830.
(Source: Bromley council press release)
 
  

The post TRADING STANDARDS WARNING FOR INTERNET SHOPPERS – and advice on buying online appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/trading-standards-warning-for-internet-shoppers-and-advice-on-buying-online/feed/ 0
ANTI-BULLYING CAMPAIGN LAUNCHED http://www.newsfromcrystalpalace.co.uk/373/ http://www.newsfromcrystalpalace.co.uk/373/#comments Fri, 01 Feb 2013 12:28:54 +0000 jerrygreen85 http://newsfromcrystalpalace.co.uk/?p=373 Bromley Youth Council launched their anti-bullying campaign in the Glades Shopping Centre on 22 November.   Youth Council members and councillors are helping to raise awareness to help give young people the confidence to speak out if they are being bullied. Cllr Stephen Wells, executive member for education said: “Bromley Youth Council has worked hard to make a significant contribution to an issue that concerns many young people today, particularly with the move away from physical bullying to online cyberbullying. “I am very pleased to see how all schools are engaging in this campaign.” The youth council, which made bullying its top priority in its manifesto this year, has joined forces with the Youth Support Programme, schools, colleges, councillors and agencies such as the police to help beat the bullies. Anti-bullying pledges developed by the youth council have been distributed to schools and youth clubs and currently 44 have been signed and returned. These state that everyone should be free from all forms of bullying and that young people should be able to enjoy life, feeling safe, secure and accepted. In addition a poster campaign raises the question: ‘Banter or Bullying?’ Youth council chairman Andrew Spears said: “Some bullies are genuinely not aware of the impact their comments are having on other people’s lives. “We hope by raising awareness of these issues, we can stop the bullies.” Also committed to getting the message across are children’s champion Cllr Pauline Tunnicliffe and Cllr Tim Stevens, executive member for public protection and safety. Cllr Pauline Tunnicliffe said: The message is don’t stay silent. “There are plenty of people who can help such as a parent or a responsible adult at school or a youth worker. “I want every young person to feel confident that their concerns will be taken seriously and acted on sensitively.” Cllr Stevens said:  “The insidious nature of bullying on the Internet means it can become very serious and sometimes require police intervention. “The important thing is to get help from someone trusted so that the right course of action can be taken.” Further information, guidance and advice on beating the bullies can be found on Bromley’s website at www.bromley.gov.uk/bullying (Source: Bromley council press release)   EVENT MARKS THE END OF ANTI-BULLYING WEEK   Young people in Croydon have been shown how to stand up to bullies at an event rounding off this year’s national anti-bullying week.   The council’s youth service hosted a day of workshops and film-screenings at the Clocktower in Katharine Street. People who have been victims, and those who want to help prevent others being unfairly picked on, were encouraged to come along and share their experiences, talk about solutions and watch a series of newly-made films produced by local young people. The films explore the issues and problems that result when bullies target people who they see as being weaker than them. Paul Greenhalgh, Croydon’s executive director of children, young people and learners, said: “Bullying is a something that people can tackle better when they know that there are others who are ready to help them. Events like this are important because they show how much support there is for anyone who finds themselves being victimised.” (Source: Croydon council press release)     WINTER POTHOLE REPAIR FUND ANNOUNCED….   Urgent work to repair potholes caused by the recent snow and ice in Croydon will be carried out using a new £100,000 winter pothole fund say Croydon council.   To keep Croydon’s traffic moving safely, teams from the highways department will be inspecting many of the borough’s roads over the next few weeks to locate and fill in any new potholes. Cllr Phil Thomas, cabinet member for highways and environmental services, said: “The weather over the last few weeks will have opened up a number of new holes in roads across the borough. “Whilst it has been recognised that we have done a great job keeping our traffic flowing with our gritting programme, we will soon have to tackle the potholes that result from ice breaking up road surfaces. “We’re making the money available to deal with this problem because of the dangers that we know that these hazards can pose to cyclists, motorists and pedestrians alike.” The council already inspects all of the 2,500 roads across Croydon on a regular basis to ensure that they are kept in the best possible condition. Cllr Thomas continued: “We have invested around £15m over the last few years on carrying out long term repairs to many roads in Croydon, without which the situation would undoubtedly be a lot worse than it is.” Residents who are concerned about any holes in their roads can report these to the council for inspection at www.croydon.gov.uk/potholes (Source: Croydon council press release)   ….ROCK SALT AROUND THE CLOCK*   Round-the-clock gritting by Croydon Council’s winter response teams kept the borough’s main roads open throughout the recent snow.   One Friday alone saw priority roads and pavements treated with 500 tonnes of grit in an operation involving scores of staff and a fleet of nine vehicles. Croydon’s 570 roadside salt bins were topped up prior to the severe weather and teams are now working to replenish them. Meals on wheels services ran without any problems, and the council’s social services Careline team was on hand to offer assistance to elderly or vulnerable residents who needed help. Waste and recycling operations were carried out as far as possible, however icy conditions meant that collections in some side roads had to be left for later in the week. Residents in these roads have been asked to leave their bins and boxes out so that they can be picked up at the earliest opportunity. Cllr Thomas said: “This immense effort from our staff and our contractors  meant that on Monday morning the majority of residents and businesses found the remaining snow posed little obstacle to getting around as normal. “The advice we issued to people about leaving their cars at home, and the recommendations we gave to […]

The post ANTI-BULLYING CAMPAIGN LAUNCHED appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
Bromley Youth Council launched their anti-bullying campaign in the Glades Shopping Centre on 22 November.
 
Youth Council members and councillors are helping to raise awareness to help give young people the confidence to speak out if they are being bullied.
Cllr Stephen Wells, executive member for education said: “Bromley Youth Council has worked hard to make a significant contribution to an issue that concerns many young people today, particularly with the move away from physical bullying to online cyberbullying.
“I am very pleased to see how all schools are engaging in this campaign.”
The youth council, which made bullying its top priority in its manifesto this year, has joined forces with the Youth Support Programme, schools, colleges, councillors and agencies such as the police to help beat the bullies.
Anti-bullying pledges developed by the youth council have been distributed to schools and youth clubs and currently 44 have been signed and returned. These state that everyone should be free from all forms of bullying and that young people should be able to enjoy life, feeling safe, secure and accepted. In addition a poster campaign raises the question: ‘Banter or Bullying?’ Youth council chairman Andrew Spears said: “Some bullies are genuinely not aware of the impact their comments are having on other people’s lives. “We hope by raising awareness of these issues, we can stop the bullies.”
Also committed to getting the message across are children’s champion Cllr Pauline Tunnicliffe and Cllr Tim Stevens, executive member for public protection and safety.
Cllr Pauline Tunnicliffe said: The message is don’t stay silent. “There are plenty of people who can help such as a parent or a responsible adult at school or a youth worker.
“I want every young person to feel confident that their concerns will be taken seriously and acted on sensitively.”
Cllr Stevens said:  “The insidious nature of bullying on the Internet means it can become very serious and sometimes require police intervention.
“The important thing is to get help from someone trusted so that the right course of action can be taken.”
Further information, guidance and advice on beating the bullies can be found on Bromley’s website at www.bromley.gov.uk/bullying (Source: Bromley council press release)
 
EVENT MARKS THE END OF ANTI-BULLYING WEEK
 
Young people in Croydon have been shown how to stand up to bullies at an event rounding off this year’s national anti-bullying week.
 
The council’s youth service hosted a day of workshops and film-screenings at the Clocktower in Katharine Street.
People who have been victims, and those who want to help prevent others being unfairly picked on, were encouraged to come along and share their experiences, talk about solutions and watch a series of newly-made films produced by local young people.
The films explore the issues and problems that result when bullies target people who they see as being weaker than them.
Paul Greenhalgh, Croydon’s executive director of children, young people and learners, said: “Bullying is a something that people can tackle better when they know that there are others who are ready to help them. Events like this are important because they show how much support there is for anyone who finds themselves being victimised.” (Source: Croydon council press release)
 
 
WINTER POTHOLE REPAIR FUND ANNOUNCED….
 
Urgent work to repair potholes caused by the recent snow and ice in Croydon will be carried out using a new £100,000 winter pothole fund say Croydon council.
 
To keep Croydon’s traffic moving safely, teams from the highways department will be inspecting many of the borough’s roads over the next few weeks to locate and fill in any new potholes.
Cllr Phil Thomas, cabinet member for highways and environmental services, said: “The weather over the last few weeks will have opened up a number of new holes in roads across the borough. “Whilst it has been recognised that we have done a great job keeping our traffic flowing with our gritting programme, we will soon have to tackle the potholes that result from ice breaking up road surfaces.
“We’re making the money available to deal with this problem because of the dangers that we know that these hazards can pose to cyclists, motorists and pedestrians alike.”
The council already inspects all of the 2,500 roads across Croydon on a regular basis to ensure that they are kept in the best possible condition.
Cllr Thomas continued: “We have invested around £15m over the last few years on carrying out long term repairs to many roads in Croydon, without which the situation would undoubtedly be a lot worse than it is.”
Residents who are concerned about any holes in their roads can report these to the council for inspection at www.croydon.gov.uk/potholes (Source: Croydon council press release)
 
….ROCK SALT AROUND THE CLOCK*
 
Round-the-clock gritting by Croydon Council’s winter response teams kept the borough’s main roads open throughout the recent snow.
 
One Friday alone saw priority roads and pavements treated with 500 tonnes of grit in an operation involving scores of staff and a fleet of nine vehicles.
Croydon’s 570 roadside salt bins were topped up prior to the severe weather and teams are now working to replenish them.
Meals on wheels services ran without any problems, and the council’s social services Careline team was on hand to offer assistance to elderly or vulnerable residents who needed help.
Waste and recycling operations were carried out as far as possible, however icy conditions meant that collections in some side roads had to be left for later in the week. Residents in these roads have been asked to leave their bins and boxes out so that they can be picked up at the earliest opportunity.
Cllr Thomas said: “This immense effort from our staff and our contractors  meant that on Monday morning the majority of residents and businesses found the remaining snow posed little obstacle to getting around as normal.
“The advice we issued to people about leaving their cars at home, and the recommendations we gave to local firms about staggering leaving times on Friday, helped our gritters keep the main roads clear even during the heaviest  of the snow.
“Our gritting rounds cover over 700kms of roads and these were treated time and again on Friday and over the weekend. “Over just these three days we’ve put down over 1,000 tonnes of salt on the borough’s roads and pavements.  ”We still have ample supplies, however, as we started the year with a stockpile of 4,400 tonnes, and we already have plenty more on order.”
(*Headline and source: Croydon council press release)
 
WOMAN ILLEGALLY SUBLET COUNCIL HOME
 
A WOMAN has been ordered to give up her council home after she was found to have illegally sublet it – and moved to Bromley. She has also been ordered to pay £10,000 in back rent.
 
The council was granted possession of Nicola Chin’s property in Pawsons Road, Croydon, following a hearing at Croydon County Court.
The court heard the 37-year-old had left her home in September 2009 and moved to Bromley.
Chin had given her keys and rent card to a friend, allowing him to move in with his family. The council began to investigate after the friend tried to take over the tenancy.
Chin was also ordered to pay £10,000 in rent arrears and £3,000 court costs.
Cllr Dudley Mead, cabinet member for housing, said: “At a time when social housing is needed more than ever, it is vital the council continues to clamp down on illegal subletting.
“We are pleased with the outcome of this case, as now the property will be freed up for a tenant who needs a home.”
(Source: Croydon council press release)
 
83-YEAR-OLD MAN ALMOST CONNED OUT OF HIS HOME – 95 CALLS FROM SCAMMERS BLOCKED IN JUST THREE WEEKS
 
The plight of an 83-year-old man who was conned out of thousands of pounds, and was on the verge of losing his home, has prompted a timely warning from Croydon council.
The warning coincides with a report from national charity the Alzheimer’s Society, revealing that people with dementia are being cheated out of at least £100m.
The charity estimates that up to 112,500 (15 per cent of) people with dementia have been victims of such financial abuse as cold calling, scam mail, or mis-selling.
Mr A, from Croydon, fell victim to scammers from abroad. Over a number of years, the heartless fraudsters bled dry his savings account and convinced him to part with his pensions income each month.
And it was only the intervention of the council’s trading standards and vulnerable adults teams that prevented him signing over the deeds to his house.
The case came to light when Mr A’s bank became concerned about repeated withdrawals from his account. Trading standards officers investigated and found that he was the victim of a number of overseas-based scams.
Croydon’s director of public safety, Tony Brooks, said: “This case should act as a warning to everybody that they must not hand over money or bank details on the vague promise of a big cash windfall.
“Mr A was almost addicted to responding to such scams and it was proving difficult to convince him that he was the victim of fraud.
“He was convinced that he was a would-be winner and was refusing help. “The council’s adult services department had become involved and was keen to prevent further abuse.”
Eventually, Mr A agreed to allow trading standards officers to intervene. A telephone filtering device was installed and, over only three weeks, 95 calls from known scammers were blocked.
Mr Brooks said: “The tone of many of these messages was very persuasive, and, in some cases, aggressive and harassing.”
Additionally, Mr A’s post was redirected to a remote mail box, run by trading standards officers, who sorted his mail on a daily basis. More than 40 scam letters were removed, and legitimate post delivered to Mr A.
Cllr Simon Hoar, cabinet member for community safety, said: “This is a truly heartbreaking case which has seen a vulnerable old man ruthlessly conned by fraudsters who had no compunction in taking everything he owned.
“But, in a terrific example of joined-up cooperation, our trading standards team, adult services and local banks have acted quickly to save this man from what would have been a devastating loss – that of his home.
“Unfortunately, because the scammers aren’t based in this country, a prosecution is unlikely, but, as a result of this operation, the team has obtained details of another British bank account belonging to a 91-year-old man from Cumbria whose account was being raided by fraudsters.
“His family was hitherto unaware of the problem, but he’s now being safeguarded and protected – a great result for the council’s teams.” (Source: Croydon council press release)
 
COUNCIL TO SET EXAMPLE BY TACKLING MENTAL HEALTH DISCRIMINATION
 
A pledge to take action to end mental health discrimination is being taken by Croydon council.
 
As part of the nationwide Time to Change campaign, councillors Margaret Mead and Sara Bashford will be signing the pledge on behalf of the council.
Time to Change director Sue Baker will be attending the pledge-signing on Wednesday, January 30, hosted by Hear Us, a local mental health charity funded by the council and Croydon Primary Care Trust.
The pledge will commit the council to leading the way in the borough to tackle stigmas around mental illness and promote understanding.
Hear Us has received a grant from Time to Change for its Reach Out Challenge project, where it will be visiting the council to talk to staff about how mental illness is “everybody’s business”.
Volunteers from the project with a range of different experiences of mental illness are going into organisations in Croydon to talk one-to-one with staff who may regularly meet members of the public with mental health difficulties.
Mental health problems affect one in four people and in Croydon as many as 84,000 may be directly affected at any one time.
Councillor Margaret Mead, cabinet member for adult services and health, said: “Mental illness can affect all of us at some point and discrimination can wreck people’s lives.
“People with mental health problems often feel they have to hide it, for fear of how others might react.
“It doesn’t have to be this way, which is why I am signing this pledge on behalf of the council, to show we are committed to talking about mental health to help promote understanding and tackle any stigmas.”
The Reach Out Challenge project is funded by Time to Change, which is the country’s biggest programme to end the stigma and discrimination faced by people with mental health problems. The programme is run by the charities Mind and Rethink Mental Illness.
For more information about Hear Us, visit www.hear-us.org
(Source: Croydon council press release)
 
DEMENTIA PREVENTION STRATEGY LAUNCHED
A DEMENTIA strategy to help raise awareness of the illness and take early action has been launched by Croydon council.
More than 3,00 people in Croydon have been diagnosed with the condition , and there are 800,000 cases across the UK.
Given the rising demand for support, the strategy aims to bring about early intervention and help people build up skills and confidence to live as independently as possible.
It will be based around providing more information about dementia and the services available; increasing the early diagnosis rate; and increasing support to carers.
People with dementia will also have their mental and physical needs assessed more regularly in primary care.
Over the next five years, the council expects more resources will need to be found for home care and care home placements.
Black and minority ethnic (BME) communities have been identified as a key focus, with their dementia rates expected to increase 20 times higher than those of white UK origin.
Cllr Margaret Mead, cabinet member for adult services and health, said: “This strategy will change the landscape of dementia care across the community.
“Dementia is a terrible illness and we need to increase our understanding and awareness of the condition.
“Focussing on early diagnosis and prevention will help manage demand and improve quality of life, both for patients and their carers.”
(Source: Croydon council press release) 
 

The post ANTI-BULLYING CAMPAIGN LAUNCHED appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/373/feed/ 0
BANK PROTOCOL SAVES CUSTOMER £13,500 – while trading standards ‘sting’ costs off licence £1500 http://www.newsfromcrystalpalace.co.uk/bank-protocol-saves-customer-13500-while-trading-standards-sting-costs-off-licence-1500/ http://www.newsfromcrystalpalace.co.uk/bank-protocol-saves-customer-13500-while-trading-standards-sting-costs-off-licence-1500/#comments Sat, 19 Jan 2013 15:26:36 +0000 jerrygreen85 http://newsfromcrystalpalace.co.uk/?p=332 BROMLEY’S council / banks protocol has saved a “vulnerable” consumer from being ripped off by a bogus roofer.   Staff at the Halifax bank in Bromley High Street called the rapid response team in Bromley council’s trading standards department  when an elderly customer requested a transfer of £13,500 into the account of an alleged building company. “When questioned about the transfer, the elderly person said the money was for repairs to a leaking gutter following a cold call earlier in the year” said a council spokeswoman. “Trading standards officers attended the bank and the payment was stopped. “Officers are now investigating the attempted fraud.” Bromley council’s executive member for public protection and safety Cllr Tim Stevens said: “This protocol is longstanding and crucial to our work to protect the elderly or vulnerable in this borough. “I would particularly like to thank the staff of Halifax in Bromley High Street who have been vigilant over the past few years and have helped save their customers thousands of pounds which otherwise would have gone to fraudsters and bogus builders.”  (Source: Bromley council press release)   UNDER-AGE SALE COSTS OFF-LICENSEE MORE THAN £1,800 An off-licensee who had previously refused the offer of training by trading standards officers, has been fined £800 for selling alcohol to a 15-year-old customer.  Following a written admission of guilt at Croydon magistrates’ court Raghavan Chandran, the owner of Chassi Mini Market, in Broom Road, Shirley, was also ordered to pay costs of £1,000 and a £15 victim surcharge. The court heard that two volunteer test purchasers, aged 15 and acting under the supervision of Croydon council trading standards officers, selected two cans of lager in the shop last July. Chandran was behind the counter but, the court was told, conducted the sale at the same time as he held a telephone conversation, breaking off from it only briefly to ask his customers if they required a bag. The sale was observed by one of the trading standards officers, who then told Chandran that he had acted illegally. In interview, he confirmed that neither he nor his staff had received any training during his 10-year ownership of the shop, but admitted it had been offered within the preceding year. And he conceded that he had failed to ask the customers to produce evidence of their age. It was also revealed that the shop’s till was not programmed to prompt the sales assistant to seek age verification, and that the shop had no register in which refused sales could be logged. Cllr Simon Hoar, cabinet member for community safety, said: “This case highlights the importance of traders being aware of the laws surrounding their business, and their own responsibilities. “It also illustrates the value of their accepting the training courses offered by the council’s trading standards department.” (Source: Croydon council press release)   LAUNCH OF COMPULSORY RECYCLING COINCIDES WITH RECORD RECYCLING RATE A record recycling rate of 47.89 per cent has been achieved by Croydon residents. The latest figure coincides with the launch of compulsory recycling on 1 January 2013, which “aims to change the habits of a minority of households that persistently refuse to put their household waste out for recycling” say Croydon. Sending waste to landfill costs the council around £106 per tonne, compared to just £30 per tonne for processing recyclable materials. Compulsory recycling is set to save the council approximately £200,000 a year. The quarterly recycling figure for the period July to September 2012 was significantly higher than the 36.25 pc recorded for the same period in 2011, and surpasses the target of 44 pc within 12 months. The record has been achieved through the commitment of residents using the new kerbside recycling collection services. “Recycling officers are scheduled to boost the first six months of the compulsory scheme by giving advice to residents living in roads that have been identified as priorities” said a council spokesman. “The majority of households are already recycling, so the focus will be on the minority who refuse to put their recyclable waste out for collection, even after a 12-week process of personal advice and reminder letters. “An £80 fine would then be considered, with a reduction for early payment.” Cabinet member for highways and environmental services Cllr Phil Thomas, said: “A huge thank you goes to our residents for their excellent efforts with improving our recycling performance. “We will work with households who don’t recycle and will help them get into the recycling habit. “Recycling saves us £5m every year in landfill costs.” Anyone requiring a blue box (for paper and card), a green box (for glass, cans and plastic) or a food waste container, can find online forms and contact email addresses at www.croydon.gov.uk/environment or can call the council on 020 8726 6200 and ask to speak to someone about household collections. (Source: Croydon council press release)   MASSAGING CASH FROM THE ELDERLY Elderly residents are being targeted by a high-pressure salesman attempting to convince them of the need to buy massage beds that he claims can treat a range of ailments. Croydon’s trading standards team is warning residents not to part with any cash for an item that may fall short of their expectations, and which is not backed by any firm evidence nor guarantee of its effectiveness. The team has received a number of reports of a cold caller – described as middle aged, with long black hair and wearing a black coat adorned with yellow lettering – who talks his way into residents’ homes and regales them with questions regarding their health. He then makes a range of claims for the massage bed, none of which are supported by printed literature. “So far, he has targeted the Shirley area, working within the ‘no cold calling’ zone, which was designed to stop exactly this kind of unsolicited approach to households” said a council spokesman.. “A number of residents have said the caller purports to be a representative of Age UK, but the organisation has confirmed that its officers never cold call at […]

The post BANK PROTOCOL SAVES CUSTOMER £13,500 – while trading standards ‘sting’ costs off licence £1500 appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
BROMLEY’S council / banks protocol has saved a “vulnerable” consumer from being ripped off by a bogus roofer.
 
Staff at the Halifax bank in Bromley High Street called the rapid response team in Bromley council’s trading standards department  when an elderly customer requested a transfer of £13,500 into the account of an alleged building company.
“When questioned about the transfer, the elderly person said the money was for repairs to a leaking gutter following a cold call earlier in the year” said a council spokeswoman.
“Trading standards officers attended the bank and the payment was stopped. “Officers are now investigating the attempted fraud.”
Bromley council’s executive member for public protection and safety Cllr Tim Stevens said: “This protocol is longstanding and crucial to our work to protect the elderly or vulnerable in this borough.
“I would particularly like to thank the staff of Halifax in Bromley High Street who have been vigilant over the past few years and have helped save their customers thousands of pounds which otherwise would have gone to fraudsters and bogus builders.”  (Source: Bromley council press release)
 
UNDER-AGE SALE COSTS OFF-LICENSEE MORE THAN £1,800
An off-licensee who had previously refused the offer of training by trading standards officers, has been fined £800 for selling alcohol to a 15-year-old customer. 
Following a written admission of guilt at Croydon magistrates’ court Raghavan Chandran, the owner of Chassi Mini Market, in Broom Road, Shirley, was also ordered to pay costs of £1,000 and a £15 victim surcharge.
The court heard that two volunteer test purchasers, aged 15 and acting under the supervision of Croydon council trading standards officers, selected two cans of lager in the shop last July.
Chandran was behind the counter but, the court was told, conducted the sale at the same time as he held a telephone conversation, breaking off from it only briefly to ask his customers if they required a bag.
The sale was observed by one of the trading standards officers, who then told Chandran that he had acted illegally.
In interview, he confirmed that neither he nor his staff had received any training during his 10-year ownership of the shop, but admitted it had been offered within the preceding year. And he conceded that he had failed to ask the customers to produce evidence of their age.
It was also revealed that the shop’s till was not programmed to prompt the sales assistant to seek age verification, and that the shop had no register in which refused sales could be logged.
Cllr Simon Hoar, cabinet member for community safety, said: “This case highlights the importance of traders being aware of the laws surrounding their business, and their own responsibilities.
“It also illustrates the value of their accepting the training courses offered by the council’s trading standards department.”
(Source: Croydon council press release)
 
LAUNCH OF COMPULSORY RECYCLING COINCIDES WITH RECORD RECYCLING RATE
A record recycling rate of 47.89 per cent has been achieved by Croydon residents.
The latest figure coincides with the launch of compulsory recycling on 1 January 2013, which “aims to change the habits of a minority of households that persistently refuse to put their household waste out for recycling” say Croydon.
Sending waste to landfill costs the council around £106 per tonne, compared to just £30 per tonne for processing recyclable materials. Compulsory recycling is set to save the council approximately £200,000 a year.
The quarterly recycling figure for the period July to September 2012 was significantly higher than the 36.25 pc recorded for the same period in 2011, and surpasses the target of 44 pc within 12 months. The record has been achieved through the commitment of residents using the new kerbside recycling collection services.
“Recycling officers are scheduled to boost the first six months of the compulsory scheme by giving advice to residents living in roads that have been identified as priorities” said a council spokesman.
“The majority of households are already recycling, so the focus will be on the minority who refuse to put their recyclable waste out for collection, even after a 12-week process of personal advice and reminder letters. “An £80 fine would then be considered, with a reduction for early payment.”
Cabinet member for highways and environmental services Cllr Phil Thomas, said: “A huge thank you goes to our residents for their excellent efforts with improving our recycling performance. “We will work with households who don’t recycle and will help them get into the recycling habit.
“Recycling saves us £5m every year in landfill costs.”
Anyone requiring a blue box (for paper and card), a green box (for glass, cans and plastic) or a food waste container, can find online forms and contact email addresses at www.croydon.gov.uk/environment or can call the council on 020 8726 6200 and ask to speak to someone about household collections. (Source: Croydon council press release)
 
MASSAGING CASH FROM THE ELDERLY
Elderly residents are being targeted by a high-pressure salesman attempting to convince them of the need to buy massage beds that he claims can treat a range of ailments.
Croydon’s trading standards team is warning residents not to part with any cash for an item that may fall short of their expectations, and which is not backed by any firm evidence nor guarantee of its effectiveness.
The team has received a number of reports of a cold caller – described as middle aged, with long black hair and wearing a black coat adorned with yellow lettering – who talks his way into residents’ homes and regales them with questions regarding their health.
He then makes a range of claims for the massage bed, none of which are supported by printed literature.
“So far, he has targeted the Shirley area, working within the ‘no cold calling’ zone, which was designed to stop exactly this kind of unsolicited approach to households” said a council spokesman..
“A number of residents have said the caller purports to be a representative of Age UK, but the organisation has confirmed that its officers never cold call at homes.
Cllr Simon Hoar, cabinet member for community safety, said:“It’s particularly worrying that this salesman is working in an area that’s clearly signposted as being a ‘no cold calling’ zone. “When the identity of the company he’s working for has been confirmed, our officers will be making sure he stops.”
(Source: Croydon council press release)
 
……..AND ANOTHER CON
The case of a con man claiming to be 74 years old who took £250 from an 83-year-old Thornton Heath resident is being investigated by Croydon’s trading standards team.
The scam came to light when the resident’s wife reported the incident, which happened in late November, to the Citizens Advice Consumer Service.
 She had returned home that day to be told by her husband that a white man, of medium build, about five feet nine inches tall and claiming to be 74 had knocked on the door that morning. Claiming that he’d spotted a leak, he said he could resolve the problem.
The resident expressed surprise because he had noticed nothing wrong, but accepted that he may have failed to notice the problem because of the cataracts that impaired his eyesight. The repair work was completed within an hour and the resident was charged £250.
     When his wife returned home, she questioned whether the work had actually been done because she could see no evidence.
Cllr Simon Hoar, cabinet member for community safety, said: “The matter’s being investigated by our trading standards officers, who, once again are urging residents to never agree to allow cold callers either into, or to undertake any work on, their home.
“This case is worrying because the con man obviously played upon the fact that one elderly person wouldn’t suspect another of the same age group conning them.
“Sadly, elderly residents should treat with caution any stranger who comes to their door. They should not let them inside until they’ve seen and verified some form of identification.”
Anybody who may have been approached by this man, or somebody similar, is asked to report it to Citizens Advice Consumer Service on 0845 404 0506. (Source: Croydon council press release)
 
TRADING STANDARDS SEIZE UNSAFE ADAPTORS
 
Trading standards officers from Bromley council have seized a consignment of electrical adapters to accompany remote control helicopters which were recently imported into the UK.
Officers submitted a sample for testing from a batch imported at Felixstowe port and found failings under the Electrical Equipment (Safety) Regulations 1994 showing a potential risk of electric shock or fire.
Bromley trading standards was alerted that a large quantity of the potentially dangerous adapters was likely to have been delivered to an address in the borough.    The Bromley business, when approached by trading standards, fully co-operated with officers and surrendered 360 adaptors for destruction.
Anyone who has concerns over the safety of goods can contact trading standards via the Citizens’ Advice consumer advice service on 08454 04 05 06”. 
(Source: Bromley council press release)
 
RESIDENTS ASSOCIATION PROMPTS MULTI-AGENCY ACTION
 
Bromley Council together with other key members of the Safer Bromley Partnership targeted environmental and antisocial behaviour issues on the Riverbirds Estate and Star Lane in St Mary Cray 
 
The council acted when the newly formed Star Lane Residents Association, chaired by local councillor Peter Fortune, pulled together to highlight their concerns about escalating problems such as fly-tipping, dumping of household rubbish and low–level crime such as graffiti and abandoned vehicles which they felt were really blighting their lives.
A record amount of rubbish for one of these events was collected by the council amounting to 17.38 Tonnes so far with an estimate of 25 tonnes once all the work is completed.
The council’s public protection team and street services team were joined by Affinity Sutton and the local police safer neighbourhood team during the day long event.
“This type of multi-agency operation has been proven to reduce complaints, improve hygiene and cleanliness in the area and leads to a reduction in crimes involving motor vehicles, arson and criminal damage, while enhancing the quality of life for residents in the area” said a council spokeswoman.
“Now that a strong foundation has been established, the longer term aim of the residents association is to expand and work together to keep the neighbourhood pleasant while discouraging the behaviour of those who do not treat their surroundings with respect.”
 The Council working with partners Affinity Sutton cleared some sixty-five sq metres of unsightly graffiti and three vehicles were caught with no tax.  .
Public protection and safety portfolio holder Cllr Tim Stevens said: “The day was a huge success in making sure that residents in and around Star Lane have a good starting point from which to tackle further issues in the area. (Source: Bromley council press release) 
 
 
CROYDON TEENAGE PREGNANCY RATES HALVE
Croydon has recorded a 50 per cent reduction in the rate of teenage pregnancies.
Latest figures from the third quarter of 2011 show the rate for 15 to 17-year-olds has halved from 59.8 per 1,000 girls in 1998 – it now stands at 30 per 1,000.
That figure represents a 15 pc decrease from the same period in 2010.
Nationally, the rate in the third quarter of 2011 has fallen by almost 10% in one year to 29.4 per 1,000 girls aged 15 to 17.
“These statistics show the success of Croydon’s teenage pregnancy strategy” said a Croydon council spokeswoman..
“Over the last few years focus has been placed on improvement in a number of key priority areas. “This along with the creation of a range of multi-agency interventions and improvement in the development and training of the local children and young people’s workforce has contributed to the recent improvements being seen in local performance.”
Targeted teenage pregnancy prevention programmes have been delivered in secondary schools across the borough. The programme consists of one-hour sex and relationship education sessions held over six to eight weeks for vulnerable young people known to be at greater risk of teenage pregnancy.
It aims to raise the self-esteem of the youngsters and provide an opportunity to discuss sex and relationship issues.
An average of 750 young people each year have benefited from the programme, say Croydon..
The council’s healthy schools team has also led on the development of age-appropriate sex and relationship education, and provided advice, resources and lesson plans for staff to help them discuss these issues with children and young people of all ages.
Further education sexual health clinics have also seen a huge uptake and been a great success with more than 1,200 young people attending in one year.
Cllr Margaret Mead, cabinet member for health, said: “We welcome these figures, which recognise the success of the programmes we have put in place to address the complex issue of teenage pregnancy.
“However all services must continue working together to maintain this downward trend and provide all the support we can to the young people of this borough.”
(Source: Croydon council press release) 

The post BANK PROTOCOL SAVES CUSTOMER £13,500 – while trading standards ‘sting’ costs off licence £1500 appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/bank-protocol-saves-customer-13500-while-trading-standards-sting-costs-off-licence-1500/feed/ 0
BOGUS TRADING STANDARDS OFFICERS WARNING http://www.newsfromcrystalpalace.co.uk/bogus-trading-standards-officers-warning/ http://www.newsfromcrystalpalace.co.uk/bogus-trading-standards-officers-warning/#comments Tue, 18 Dec 2012 09:20:41 +0000 jerrygreen85 http://newsfromcrystalpalace.co.uk/?p=297 RESIDENTS ARE being warned not to make payments to cold callers claiming to be from Croydon council’s trading standards team - and acting on behalf of businesses.

The post BOGUS TRADING STANDARDS OFFICERS WARNING appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
RESIDENTS ARE being warned not to make payments to cold callers claiming to be from Croydon council’s trading standards team  – and acting on behalf of businesses.

A Croydon council spokesman said: “There have been reports of incidents that have seen residents contacted by bogus trading standards claiming that the resident is entitled to compensation from a business that has done work for them.
“To initiate a compensation ‘claim’ the resident is asked to either hand over money or make a payment. “They are then given instructions on how to do this” he added.
Cllr Simon Hoar, cabinet member for community safety, said: “Residents should know that trading standards officers will never ask them for money.
“If someone calls at your home – either in person or over the phone – claiming to be from trading standards, you should ask for their full name, telephone number and the address of their office.
“Tell them to write to you but do not give them any personal information, such as bank account details, phone number, date of birth or full name.
“You should then contact the trading standards team, on 020 8726 6000, to check whether the caller was genuine.
“And if you’re able to give them any information at all about the caller – description, what he was wearing, if he had an accent – that would help enormously.”
Residents are advised to take extra caution when dealing with unknown callers and follow the official advice below.
Make sure your door is locked and don’t unlock it until you are certain of the identity of the caller.
Only open the door if you have first put on the door chain or bar. Keep the bar or chain on while you are talking – and, if you don’t have a door chain or bar, do not open the door but speak to the person through the letter box.
Ask for, and double check, their identity card. Shut the door and ring the company that they claim to be from. Don’t use the number on their card. Instead, find the company’s number in the phone book.
Tell the caller to write to you but do not give them bank details, a telephone number or any other personal information.

The post BOGUS TRADING STANDARDS OFFICERS WARNING appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/bogus-trading-standards-officers-warning/feed/ 0
IF THEY SAY THEY’RE FROM THE COUNCIL – THEY’RE PROBABLY NOT!!! http://www.newsfromcrystalpalace.co.uk/if-they-say-theyre-from-the-council-theyre-probably-not/ http://www.newsfromcrystalpalace.co.uk/if-they-say-theyre-from-the-council-theyre-probably-not/#comments Fri, 14 Dec 2012 13:40:49 +0000 jerrygreen85 http://newsfromcrystalpalace.co.uk/?p=268  GIVE COLD CALLERS THE COLD SHOULDER Residents are being reminded of the dangers of giving personal information to callers claiming to be from organisations that, at face value, seem to be legitimate. The reminder comes from Croydon council’s trading standards team after a woman from Shirley received a phone call from somebody who said he was a government grants officer. She was unaware that no such role exists. The cold caller told the resident that he was calling from the government grants office to offer her free loft insulation. She was tempted, but suspicious because his phone number was being displayed as unknown. When questioned, he gave her the number. Feeling reassured, she then told him some personal details. Realising, later, that that had not been the right thing to do, she dialled the number she had been given. He was clearly not expecting her to call as he answered very unprofessionally and was rude until he realised who it was, and quickly changed his attitude. His manner aroused the woman’s suspicions, and, after hanging up, she called trading standards to report the matter. While it is true that there is a limited number of grants for loft and cavity wall insulation, they are provided by energy companies and a number of well-established professional installers. Residents are never directly called by government officers. Cllr Tony Pearson, deputy cabinet member for community safety and public protection, said: “This case is a prime example of a scam that’s growing in popularity, that of the cold caller. “Its success depends on people being taken in by the line they’re fed and then handing over valuable personal information, such as credit and debit card numbers, bank details, their birth date, and full name and address details. “People should be suspicious when anyone comes calling claiming to be from the government or from the council. If in doubt, they should tell the cold caller to go away and make some checks to find out if the caller is genuine.” Residents should beware of any cold callers, whether at the door or over the telephone, and should never reveal any personal details. If suspicious, they should report the matter to the Citizens Advice Helpline on 08454 04 05 06, formerly known as Consumer Direct. (Source: Croydon council press release)   ROGUE BUILDERS LEAVE TRAIL OF MISERY ACROSS THE SOUTH EAST Members of a family of rogue builders who targeted vulnerable consumers across the south east of England have been convicted of fraud following a prosecution by Bromley trading standards and Bromley police, working jointly with a regional trading standards scambuster team. The family from Wokingham in Berkshire, were rogue builders whose elderly victims included two from Bromley. One man was jailed for three years for fraud, half to be served on licence. He has offered to pay £150,000 compensation. His son was given a 12 month suspended sentence plus 150 hours unpaid work, and a younger son received a six months suspended sentence and 120 hours unpaid work. Both must pay £19,285 compensation. In sentencing at Croydon crown court, Judge Shani Barnes described the offences as ‘callous, cruel, offensive, preying on the elderly and vulnerable in their homes where they should feel safe.’ The story first came to light in 2008 when trading standards officers from Bromley were alerted by a local bank following attempts by an older woman to apply for a loan for building repairs, having already paid £54,000 for so-called repairs. Enquiries identified the older son of having turned up unannounced and convinced the victim that repairs had to be carried out to her house and then started work before the resident had a chance to change her mind. Another Bromley resident was also cold called by the father and charged £8250 for property repairs including damp course work which trading standards officers believed to be unnecessary. This was later confirmed by a surveyor. There were many other similar stories across the south east where, in most cases, the family started with a small job, then more and more work suddenly became necessary. Many of these people lost all their savings. Det Con Clayton Price from Bromley CID said: “Bromley police will continue to work with our partners to gather intelligence about the people who commit this type of crime and target the rogue traders and con-men who blight our communities. “It is important that neighbours work together to protect elderly and vulnerable residents in the community. I would ask anyone who has information that could help stop this type of crime to contact us immediately”. Cllr Tim Stevens, portfolio holder for public protection and safety and chairman of the Safer Bromley Partnership said: “These offences were committed against vulnerable people. “The victims, some in their 90s, were pressurised into having work carried out which proved to be shoddy and grossly over-priced. “Bromley trading standards contacted Scambusters about the two Bromley victims and they were already investigating the activities of the family across the south east. “They then approached Bromley police to assist in the arrest of the family and their support was vital in this case. It demonstrates just what is achievable when agencies come together and work as a team.” (Source: Bromley council press release) .   NOT FROM DYSON EITHER…..  Bromley Trading Standards have warned consumers to be on their guard against telephone calls suggesting that the caller is from vacuum cleaner company Dyson and can offer a cheap servicing offer. Complaints have been received from angry customers who were misled into signing contracts costing up to £170.00 for so called repair and servicing of their Dyson cleaners.  Dyson reports that it never cold calls members of the public and neither does it sell names of purchasers of their products for marketing purposes.   Any unauthorised work carried out on your vacuum cleaner is likely to make your warranty with Dyson invalid as cheap filters are often used which can cause damage to the machine. Advice from Bromley trading standards head of service […]

The post IF THEY SAY THEY’RE FROM THE COUNCIL – THEY’RE PROBABLY NOT!!! appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
 GIVE COLD CALLERS THE COLD SHOULDER
Residents are being reminded of the dangers of giving personal information to callers claiming to be from organisations that, at face value, seem to be legitimate.
The reminder comes from Croydon council’s trading standards team after a woman from Shirley received a phone call from somebody who said he was a government grants officer. She was unaware that no such role exists.
The cold caller told the resident that he was calling from the government grants office to offer her free loft insulation. She was tempted, but suspicious because his phone number was being displayed as unknown. When questioned, he gave her the number.
Feeling reassured, she then told him some personal details. Realising, later, that that had not been the right thing to do, she dialled the number she had been given. He was clearly not expecting her to call as he answered very unprofessionally and was rude until he realised who it was, and quickly changed his attitude.
His manner aroused the woman’s suspicions, and, after hanging up, she called trading standards to report the matter.
While it is true that there is a limited number of grants for loft and cavity wall insulation, they are provided by energy companies and a number of well-established professional installers. Residents are never directly called by government officers.
Cllr Tony Pearson, deputy cabinet member for community safety and public protection, said: “This case is a prime example of a scam that’s growing in popularity, that of the cold caller.
“Its success depends on people being taken in by the line they’re fed and then handing over valuable personal information, such as credit and debit card numbers, bank details, their birth date, and full name and address details.
“People should be suspicious when anyone comes calling claiming to be from the government or from the council. If in doubt, they should tell the cold caller to go away and make some checks to find out if the caller is genuine.”
Residents should beware of any cold callers, whether at the door or over the telephone, and should never reveal any personal details. If suspicious, they should report the matter to the Citizens Advice Helpline on 08454 04 05 06, formerly known as Consumer Direct.
(Source: Croydon council press release)
 
ROGUE BUILDERS LEAVE TRAIL OF MISERY ACROSS THE SOUTH EAST
Members of a family of rogue builders who targeted vulnerable consumers across the south east of England have been convicted of fraud following a prosecution by Bromley trading standards and Bromley police, working jointly with a regional trading standards scambuster team.
The family from Wokingham in Berkshire, were rogue builders whose elderly victims included two from Bromley.
One man was jailed for three years for fraud, half to be served on licence. He has offered to pay £150,000 compensation. His son was given a 12 month suspended sentence plus 150 hours unpaid work, and a younger son received a six months suspended sentence and 120 hours unpaid work. Both must pay £19,285 compensation.
In sentencing at Croydon crown court, Judge Shani Barnes described the offences as ‘callous, cruel, offensive, preying on the elderly and vulnerable in their homes where they should feel safe.’
The story first came to light in 2008 when trading standards officers from Bromley were alerted by a local bank following attempts by an older woman to apply for a loan for building repairs, having already paid £54,000 for so-called repairs. Enquiries identified the older son of having turned up unannounced and convinced the victim that repairs had to be carried out to her house and then started work before the resident had a chance to change her mind.
Another Bromley resident was also cold called by the father and charged £8250 for property repairs including damp course work which trading standards officers believed to be unnecessary. This was later confirmed by a surveyor.
There were many other similar stories across the south east where, in most cases, the family started with a small job, then more and more work suddenly became necessary. Many of these people lost all their savings.
Det Con Clayton Price from Bromley CID said: “Bromley police will continue to work with our partners to gather intelligence about the people who commit this type of crime and target the rogue traders and con-men who blight our communities.
“It is important that neighbours work together to protect elderly and vulnerable residents in the community. I would ask anyone who has information that could help stop this type of crime to contact us immediately”.
Cllr Tim Stevens, portfolio holder for public protection and safety and chairman of the Safer Bromley Partnership said: “These offences were committed against vulnerable people. “The victims, some in their 90s, were pressurised into having work carried out which proved to be shoddy and grossly over-priced.
“Bromley trading standards contacted Scambusters about the two Bromley victims and they were already investigating the activities of the family across the south east. “They then approached Bromley police to assist in the arrest of the family and their support was vital in this case. It demonstrates just what is achievable when agencies come together and work as a team.”
(Source: Bromley council press release)
.
 
NOT FROM DYSON EITHER….. 
Bromley Trading Standards have warned consumers to be on their guard against telephone calls suggesting that the caller is from vacuum cleaner company Dyson and can offer a cheap servicing offer.
Complaints have been received from angry customers who were misled into signing contracts costing up to £170.00 for so called repair and servicing of their Dyson cleaners. 
Dyson reports that it never cold calls members of the public and neither does it sell names of purchasers of their products for marketing purposes.  
Any unauthorised work carried out on your vacuum cleaner is likely to make your warranty with Dyson invalid as cheap filters are often used which can cause damage to the machine.
Advice from Bromley trading standards head of service Rob Vale is: “Never agree to a contract over the telephone unless you can be certain who you are dealing with. “Telephone calls from someone suggesting they work for, or represent Dyson are likely to be no more than a scam.” (Source: Bromley council press release)
 
BOGUS WORKMAN WARNING
Residents in Lewisham are advised to check and verify the identity of any workmen knocking on their door after a couple in Lee were conned out of £180.
A ‘workman’ knocked on the door of an elderly couple, wearing what appeared to be Lewisham council branded clothing. He claimed that a tree was causing an obstruction and a wall in their garden needed to be knocked down, saying that the residents had to pay for it. He cheated them out of £180 before disappearing. The couple realised that they had been conned and contacted the police.
Lewisham police and the council’s neighbourhood community safety and trading standards teams are working together to monitor any similar activity.
Official workers from Lewisham council, Lewisham Homes or the police will always have official documentation or ID to prove who they are. The advice from Lewisham council is that people should follow these simple rules before allowing anyone they don’t know into their home:
Make sure your door is locked when you’re at home and don’t unlock it until you’re sure who is on the other side.
If you decide to open the door, put the door chain or bar on first. Keep the bar or chain on while you are talking.
Ask for, and double check, their identity card. Shut the door and ring the company that they claim to be from. Don’t use the number on their card. Instead, find the company’s number in the phone book.
All police officers carry a warrant card with their name, rank and photograph.
To confirm an officer’s identity the public should call Lewisham police on 101 or contact their local Safer Neighbourhoods Team. If you think the person at your door is trying to commit a crime call 999.
For more information about what to do if you have agreed to buy goods or services from a cold caller contact Citizens Advice Consumer advice service on 08454 04 05 06.
If you would like a No Cold Calling Sticker to display on your premises contact Lewisham Council Trading Standards on 020 8314 2288 or email [email protected].
(Source: Lewisham council press release)
 
BOGUS COUNCIL OFFICER CONS HOUSEHOLDER TO THE TUNE OF £2,000
A new scam that has already cost an unwitting resident £2,000 has come to light in Croydon – and the council’s trading standards team is warning householders to be alert.
The con centres on the old trick of convincing a homeowner of the need for urgent work to their property. The new angle comes from the fact that the conman claims to be a trading standards officer.
A Norbury resident was caught out when men purporting to be officials knocked on his door and offered to assess recently completed roofing work.
One of the callers introduced himself as Richard and showed a convincing ID card, possibly edged in blue or bearing blue lettering.
He told the resident that he needed to look at the roof of the house, which, it is clear to the naked eye, has been recently fitted. The work was carried out by a reputable trader but the resident became concerned when the bogus officer told him that ventilation shafts needed to be installed.
The “officer” then said he would complete the work “for the price of a handshake”. After a brief inspection, he told the resident that he had discovered that the chimney stacks needed urgent repair work, which would cost £2,000. 
Trustingly, the resident handed over £2,000 cash. When the men had left, supposedly to buy materials, he called Croydon’s trading standards team to verify the facts, only to learn that he had been the victim of a nasty scam.
Cllr Simon Hoar, cabinet member for community safety, said: “Sadly, this is yet another case of an innocent, trusting householder falling foul of the convincing story of a heartless conman who will think nothing of stealing what might be his victim’s life savings.
“Too often we hear of this type of sting, but it’s only with the help of the public, and their being alert to the fact that all is probably not as it seems, that our trading standards officers, with the help of the police and other agencies, have any hope of bringing about an end to it.
“As has been said many times, householders should be wary of anybody who turns up uninvited on their doorstep; they should not let strangers into their house without first checking the validity of any ID they’re shown; and they should realise that no reputable officer will offer to do a job on the cheap.
“If such an offer is made, be very suspicious, send the caller packing and immediately notify either our trading standards team or the police. “A prompt call might result in the conman’s apprehension if he’s working the area.”
(Source: Croydon council press release)
 
CONMEN STEAL THOUSANDS AND ABANDON ELDERLY VICTIM FAR FROM HOME
Heartless scammers told an elderly woman that they had accidentally damaged the roof of her house – and then conned her out of £9,000 before leaving her stranded miles from home.
Croydon’s trading standards team says this is a perfect example of the need for family, friends and neighbours to keep in contact with elderly relatives or neighbours, especially if they are subjected to an unsolicited approach from anyone at the doorstep, over the phone, or through the mail.
The two conmen struck when they approached the woman, at her home in Addiscombe. It is believed they may have targeted the woman having watched her daily routine and ascertained that she lived alone.
They told her that they had damaged her roof while using a crane to work on the neighbouring property. She was grateful for, in her words, “their admitting they had damaged her roof and offering to repair it for free.”
 Having gained her trust, they convinced her to allow them inside to inspect the roof, but then showed her what they claimed was previously existing serious internal damage – and offered to repair it for a fee. No work was actually necessary, and none was done.
Over the next three days, the men bombarded her with demands for cash for materials, and drove her to and from various banks, insisting she withdraw thousands of pounds, which they then took from her.
On the final occasion, they drove her around Croydon and, after taking £4,000 from her, callously dumped her miles from her home, leaving her to find her own way home in a distressed state. In all, they stole £9,000 from her.
Cllr Simon Hoar, cabinet member for community safety, said: “This was a particularly unpleasant crime which put the victim at some personal risk.
“Thankfully, a quick-acting, concerned neighbour brought the matter to the attention of our trading standards team and police, and they were able to act.
“I’d say to anybody that, if they become aware of any such approach to a vulnerable person, they should try to ask what the issue is and if they can offer any help.
“Also, people must never agree to hand over money if demands are made for up-front cash. “They should always seek at least three quotations from reputable tradesmen through a vetted scheme, such as Trustmark.”
 Anybody with information on this matter should call either the council’s trading standards team on 020 8407 1311, or CrimeStoppers, in confidence, on 0800 555 111.
(Source: Croydon council press release)
 
DON’T BE TAKEN IN BY ‘HARD SELL’ HOME SECURITY FIRMS
Bromley trading standards and police are urging residents in Bromley borough not to deal with firms who cold call on the phone or doorstep selling home security kits.
Trading standards report they have received a number of complaints from older and vulnerable consumers who have been targeted by these firms selling personal security systems. In all cases the firms offer a free alarm but fail to mention a significant maintenance cost which can cost thousands.
In some cases they are told they have won the burglar alarm – and are then signed up to the expensive maintenance contract. Some reports suggest a link with police and local authorities but this is not the case.
Rob Vale, head of trading standards said: “We are particularly concerned about the tactics used to target older people. “In some cases the consumer has repeatedly said no to the offer only to be subjected to long visits in their homes. “This is illegal and we are liaising with other trading standards authorities in an effort to stop this practice.
“We have had complaints from residents and families of older consumers living in Bromley who have been unhappy about the hard sell tactics of these companies” he added.
Bromley police, who have also received complaints, are urging consumers to contact the trading standards rapid response number – 07903 852090 – if they have any concerns.
Trading standards advise that residents should never accept offers of property repairs, maintenance or other home services at the door or following unsolicited telephone calls.”
(Source: Bromley council press release)
 
SCAM LETTER’S UNBEATABLE GET-POOR-QUICK OPPORTUNITY
Trading standards officers have issued a warning for people to be alert to a scam that has attempted to con a number of local residents in recent weeks.
The scam takes the form of a poorly written letter claiming to be from an investment manager who has discovered that the recipient is the survivor of a man who died leaving a significant sum of unclaimed money.
The letter is allegedly sent by Aubrey Lam, although other names may be used, and, while containing no sender’s address, does feature a line of Oriental characters across the top, along with a fax number and email address. And, in an effort to lend credence to the message, the purportedly dead investor shares the same surname as the letter’s recipient.
The letter finishes with the request: “Kindly keep this communication confidential due to its sensitivity, as we do not want this inheritance to fall in the wrong hands.”
Cllr Simon Hoar, cabinet member for community safety, said: “This is not a new scam, it’s one that has cropped up before and that will, doubtless, surface again, if not exactly in this form, then another not entirely dissimilar.
“It’s important that people don’t take it at face value and get suckered into providing personal information, such as bank account details, that could quickly drain their savings dry.
“Sadly, in too many cases, there are people who believe that they’re about to become rich thanks to the passing of a wealthy, previously unknown, relative. That may well happen in stories but it really is a fiction, and very rarely happens in real life.
“The saying goes that if an offer looks too good to be true, it very probably is – and that certainly applies in this case.
“If anybody receives one of these letters, first of all they should not reply to it. What they should do is keep it somewhere safe and alert the authorities.”
Anybody who receives what they believe to be a fraudulent letter or email should call the Citizen’s Advice Consumer Service on 0845 404 0506.
(Source: Croydon council press release) 

The post IF THEY SAY THEY’RE FROM THE COUNCIL – THEY’RE PROBABLY NOT!!! appeared first on News from Crystal Palace - News & stories from the fresh air suburb - Crystal Palace, London SE19.

]]>
http://www.newsfromcrystalpalace.co.uk/if-they-say-theyre-from-the-council-theyre-probably-not/feed/ 0